71 lines
3.3 KiB
Markdown
71 lines
3.3 KiB
Markdown
---
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stage: Systems
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group: Distribution
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments
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---
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# Support for Alpha, Beta, Limited Availability, and Generally Available features **(PREMIUM)**
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Some GitLab features are released as Alpha or Beta versions and are
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[not fully supported](https://about.gitlab.com/support/statement-of-support/#alpha-beta-features).
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All other features are considered to be Generally Available (GA).
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## Alpha features
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Support is **not** provided for Alpha features and issues with them should be opened in the [GitLab issue tracker](https://gitlab.com/gitlab-org/gitlab/issues).
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Characteristics of Alpha features:
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- Not ready for production use.
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- Unstable and can cause performance and stability issues.
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- Configuration and dependencies are likely to change.
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- Features and functions may be removed. Breaking changes may occur outside of major releases or with less notice than for Beta or Generally Available features.
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- Data loss can occur (be that through bugs or updates).
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- Documentation reflects the Alpha status.
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- Behind flags that are off by default.
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- Not announced in release posts.
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## Beta features
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Your Support Contract provides **commercially-reasonable effort** support for Beta features, with the expectation that issues require extra time and assistance from development to troubleshoot.
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### Closed Beta features
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Closed Beta features are available to selected users only.
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- Not ready for production use.
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- Unstable and can cause performance and stability issues.
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- Configuration and dependencies unlikely to change.
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- Features and functions unlikely to change. However, breaking changes may occur outside of major releases or with less notice than for Generally Available features.
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- Data loss less likely.
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- Behind a feature flag that is off by default and the UI reflects Beta status.
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- Documentation reflects Beta status.
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- Can be announced in a release post that reflects Beta status.
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### Open Beta features
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- Not ready for production use.
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- Unstable and can cause performance and stability issues.
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- Configuration and dependencies unlikely to change.
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- Features and functions unlikely to change. However, breaking changes may occur outside of major releases or with less notice than for Generally Available features.
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- Data loss not likely.
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- Support on a commercially-reasonable effort basis.
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- Documentation reflects Beta status.
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- Behind a feature flag that is on by default and the UI reflects Beta status.
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- Behind a toggle that is off by default and the UI reflects Beta status.
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- Can be announced in a release post that reflects Beta status.
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## Limited Availability (LA)
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Characteristics of Limited Availability features:
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- Ready for production use by a small set of customers.
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- Can be booked by Deal Desk as part of an order.
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- Fully documented and [supported](https://about.gitlab.com/support/statement-of-support/#starter-premium-and-ultimate-users).
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## Generally Available (GA)
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Generally Available features means that they passed the [Production Readiness Review](https://gitlab.com/gitlab-com/gl-infra/readiness/-/blob/master/.gitlab/issue_templates/production_readiness.md) for GitLab.com, and are:
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- Ready for production use at any scale.
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- Fully documented and supported.
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