157 lines
5.6 KiB
Markdown
157 lines
5.6 KiB
Markdown
# Issues
|
|
|
|
The GitLab Issue Tracker is an advanced and complete tool
|
|
for tracking the evolution of a new idea or the process
|
|
of solving a problem.
|
|
|
|
It allows you, your team, and your collaborators to share
|
|
and discuss proposals before and while implementing them.
|
|
|
|
GitLab Issues and the GitLab Issue Tracker are available in all
|
|
[GitLab Products](https://about.gitlab.com/pricing/) as
|
|
part of the [GitLab Workflow](https://about.gitlab.com/2016/10/25/gitlab-workflow-an-overview/).
|
|
|
|
## Use cases
|
|
|
|
Issues can have endless applications. Just to exemplify, these are
|
|
some cases for which creating issues are most used:
|
|
|
|
- Discussing the implementation of a new idea
|
|
- Submitting feature proposals
|
|
- Asking questions
|
|
- Reporting bugs and malfunction
|
|
- Obtaining support
|
|
- Elaborating new code implementations
|
|
|
|
See also the blog post "[Always start a discussion with an issue](https://about.gitlab.com/2016/03/03/start-with-an-issue/)".
|
|
|
|
### Keep private things private
|
|
|
|
For instance, let's assume you have a public project but want to start a discussion on something
|
|
you don't want to be public. With [Confidential Issues](#confidential-issues),
|
|
you can discuss private matters among the project members, and still keep
|
|
your project public, open to collaboration.
|
|
|
|
### Streamline collaboration
|
|
|
|
With [Multiple Assignees for Issues](https://docs.gitlab.com/ee/user/project/issues/multiple_assignees_for_issues.html),
|
|
available in [GitLab Starter](https://about.gitlab.com/pricing/)
|
|
you can streamline collaboration and allow shared responsibilities to be clearly displayed.
|
|
All assignees are shown across your workflows and receive notifications (as they
|
|
would as single assignees), simplifying communication and ownership.
|
|
|
|
### Consistent collaboration
|
|
|
|
Create [issue templates](#issue-templates) to make collaboration consistent and
|
|
containing all information you need. For example, you can create a template
|
|
for feature proposals and another one for bug reports.
|
|
|
|
## Issue Tracker
|
|
|
|
The Issue Tracker is the collection of opened and closed issues created in a project.
|
|
It is available for all projects, from the moment the project is created.
|
|
|
|
Find the issue tracker by navigating to your **Project's homepage** > **Issues**.
|
|
|
|
### Issues per project
|
|
|
|
When you access your project's issues, GitLab will present them in a list,
|
|
and you can use the tabs available to quickly filter by open and closed issues.
|
|
|
|
|
|
|
|
You can also [search and filter](../../search/index.md#issues-and-merge-requests-per-project) the results more deeply with GitLab's search capacities.
|
|
|
|
### Issues per group
|
|
|
|
View issues in all projects in the group, including all projects of all descendant subgroups of the group. Navigate to **Group > Issues** to view these issues. This view also has the open and closed issues tabs.
|
|
|
|
|
|
|
|
## GitLab Issues Functionalities
|
|
|
|
The image bellow illustrates how an issue looks like:
|
|
|
|
|
|
|
|
Learn more about it on the [GitLab Issues Functionalities documentation](issues_functionalities.md).
|
|
|
|
## New issue
|
|
|
|
Read through the [documentation on creating issues](create_new_issue.md).
|
|
|
|
## Closing issues
|
|
|
|
Learn distinct ways to [close issues](closing_issues.md) in GitLab.
|
|
|
|
## Moving issues
|
|
|
|
Read through the [documentation on moving issues](moving_issues.md).
|
|
|
|
## Deleting issues
|
|
|
|
Read through the [documentation on deleting issues](deleting_issues.md)
|
|
|
|
## Create a merge request from an issue
|
|
|
|
Learn more about it on the [GitLab Issues Functionalities documentation](issues_functionalities.md#18-new-merge-request).
|
|
|
|
## Search for an issue
|
|
|
|
Learn how to [find an issue](../../search/index.md) by searching for and filtering them.
|
|
|
|
## Advanced features
|
|
|
|
### Confidential Issues
|
|
|
|
Whenever you want to keep the discussion presented in a
|
|
issue within your team only, you can make that
|
|
[issue confidential](confidential_issues.md). Even if your project
|
|
is public, that issue will be preserved. The browser will
|
|
respond with a 404 error whenever someone who is not a project
|
|
member with at least [Reporter level](../../permissions.md#project) tries to
|
|
access that issue's URL.
|
|
|
|
Learn more about them on the [confidential issues documentation](confidential_issues.md).
|
|
|
|
### Issue templates
|
|
|
|
Create templates for every new issue. They will be available from
|
|
the dropdown menu **Choose a template** when you create a new issue:
|
|
|
|
|
|
|
|
Learn more about them on the [issue templates documentation](../../project/description_templates.md#creating-issue-templates).
|
|
|
|
### Crosslinking issues
|
|
|
|
Learn more about [crosslinking](crosslinking_issues.md) issues and merge requests.
|
|
|
|
### Issue Board
|
|
|
|
The [GitLab Issue Board](https://about.gitlab.com/features/issueboard/) is a way to
|
|
enhance your workflow by organizing and prioritizing issues in GitLab.
|
|
|
|
|
|
|
|
Find GitLab Issue Boards by navigating to your **Project's Dashboard** > **Issues** > **Board**.
|
|
|
|
Read through the documentation for [Issue Boards](../issue_board.md)
|
|
to find out more about this feature.
|
|
|
|
With [GitLab Starter](https://about.gitlab.com/pricing/), you can also
|
|
create various boards per project with [Multiple Issue Boards](https://docs.gitlab.com/ee/user/project/issue_board.html#multiple-issue-boards).
|
|
|
|
### External Issue Tracker
|
|
|
|
Alternatively to GitLab's built-in Issue Tracker, you can also use an [external
|
|
tracker](../../../integration/external-issue-tracker.md) such as Jira, Redmine,
|
|
or Bugzilla.
|
|
|
|
### Issue's API
|
|
|
|
Read through the [API documentation](../../../api/issues.md).
|
|
|
|
### Bulk editing issues
|
|
|
|
Find out about [bulk editing issues](../../project/bulk_editing.md).
|