184 lines
8.7 KiB
Markdown
184 lines
8.7 KiB
Markdown
---
|
|
stage: Ecosystem
|
|
group: Integrations
|
|
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
|
|
---
|
|
|
|
# Jira integration issue management **(FREE)**
|
|
|
|
Integrating issue management with Jira requires you to [configure Jira](index.md#jira-integration)
|
|
and [enable the Jira integration](configure.md) in GitLab.
|
|
After you configure and enable the integration, you can reference and close Jira
|
|
issues by mentioning the Jira ID in GitLab commits and merge requests.
|
|
|
|
The Jira integration requires to you format any Jira issue IDs in uppercase.
|
|
|
|
## Reference Jira issues
|
|
|
|
With this integration, you can cross-reference Jira issues while you work in
|
|
GitLab issues and merge requests. Mention a Jira issue in a GitLab issue,
|
|
merge request, or comment, and GitLab adds a formatted comment to the Jira issue.
|
|
The comment links back to your work in GitLab.
|
|
|
|
For example, this commit references the Jira issue `GIT-1`:
|
|
|
|
```shell
|
|
git commit -m "GIT-1 this is a test commit"
|
|
```
|
|
|
|
GitLab adds a reference to the **Issue Links** section of Jira issue `GIT-1`:
|
|
|
|
|
|
|
|
GitLab also adds a comment to the issue, and uses this format:
|
|
|
|
```plaintext
|
|
USER mentioned this issue in RESOURCE_NAME of [PROJECT_NAME|COMMENTLINK]:
|
|
ENTITY_TITLE
|
|
```
|
|
|
|
- `USER`: The name of the user who mentioned the issue, linked to their GitLab user profile.
|
|
- `COMMENTLINK`: A link to where the Jira issue was mentioned.
|
|
- `RESOURCE_NAME`: The type of resource, such as a commit or merge request, which referenced the issue.
|
|
- `PROJECT_NAME`: The GitLab project name.
|
|
- `ENTITY_TITLE`: The title of the merge request, or the first line of the commit.
|
|
|
|
You can [disable comments](#disable-comments-on-jira-issues) on issues.
|
|
|
|
### Require associated Jira issue for merge requests to be merged **(ULTIMATE)**
|
|
|
|
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/280766) in GitLab 13.12, disabled behind `jira_issue_association_on_merge_request` [feature flag](../../administration/feature_flags.md).
|
|
> - [Enabled by default](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/61722) in GitLab 14.1.
|
|
> - [Feature flag removed](https://gitlab.com/gitlab-org/gitlab/-/issues/335280) in GitLab 14.2.
|
|
|
|
You can prevent merge requests from being merged if they do not refer to a Jira issue.
|
|
To enforce this:
|
|
|
|
1. Navigate to your project's **Settings > General** page.
|
|
1. Expand the **Merge requests** section.
|
|
1. Under **Merge checks**, select the **Require an associated issue from Jira** checkbox.
|
|
1. Select **Save** for the changes to take effect.
|
|
|
|
After you enable this feature, a merge request that doesn't reference an associated
|
|
Jira issue can't be merged. The merge request displays the message
|
|
**To merge, a Jira issue key must be mentioned in the title or description.**
|
|
|
|
## Close Jira issues in GitLab
|
|
|
|
If you have configured GitLab transition IDs, you can close a Jira issue directly
|
|
from GitLab. Use a trigger word followed by a Jira issue ID in a commit or merge request.
|
|
When you push a commit containing a trigger word and Jira issue ID, GitLab:
|
|
|
|
1. Comments in the mentioned Jira issue.
|
|
1. Closes the Jira issue. If the Jira issue has a resolution, it isn't transitioned.
|
|
|
|
For example, use any of these trigger words to close the Jira issue `PROJECT-1`:
|
|
|
|
- `Resolves PROJECT-1`
|
|
- `Closes PROJECT-1`
|
|
- `Fixes PROJECT-1`
|
|
|
|
The commit or merge request must target your project's [default branch](../../user/project/repository/branches/default.md).
|
|
You can change your project's default branch under [project settings](img/jira_project_settings.png).
|
|
|
|
### Use case for closing issues
|
|
|
|
Consider this example:
|
|
|
|
1. A user creates Jira issue `PROJECT-7` to request a new feature.
|
|
1. You create a merge request in GitLab to build the requested feature.
|
|
1. In the merge request, you add the issue closing trigger `Closes PROJECT-7`.
|
|
1. When the merge request is merged:
|
|
- GitLab closes the Jira issue for you:
|
|
|
|
- GitLab adds a formatted comment to Jira, linking back to the commit that
|
|
resolved the issue. You can [disable comments](#disable-comments-on-jira-issues).
|
|
|
|
## View Jira issues **(PREMIUM)**
|
|
|
|
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/3622) in GitLab 13.2.
|
|
|
|
You can browse, search, and view issues from a selected Jira project directly in GitLab,
|
|
if your GitLab administrator [has configured it](configure.md).
|
|
|
|
To do this, in GitLab, go to your project and select **Issues > Jira issues**. The issue list
|
|
sorts by **Created date** by default, with the newest issues listed at the top:
|
|
|
|
|
|
|
|
- To display the most recently updated issues first, select **Updated date**.
|
|
- You can [search and filter](#search-and-filter-the-issues-list) the issues list.
|
|
- In GitLab [versions 13.10 and later](https://gitlab.com/gitlab-org/gitlab/-/issues/299832),
|
|
you can select an issue from the list to view it in GitLab:
|
|
|
|
|
|
Issues are grouped into tabs based on their
|
|
[Jira status](https://confluence.atlassian.com/adminjiraserver070/defining-status-field-values-749382903.html):
|
|
|
|
- **Open** tab: All issues with a Jira status in any category other than Done.
|
|
- **Closed** tab: All issues with a Jira status categorized as Done.
|
|
- **All** tab: All issues of any status.
|
|
|
|
### Search and filter the issues list **(PREMIUM)**
|
|
|
|
To refine the list of issues, use the search bar to search for any text
|
|
contained in an issue summary (title) or description. Use any combination
|
|
of these filters:
|
|
|
|
- To filter issues by `labels`, specify one or more labels as part of the `labels[]`
|
|
parameter in the URL. When using multiple labels, only issues that contain all specified
|
|
labels are listed: `/-/integrations/jira/issues?labels[]=backend&labels[]=feature&labels[]=QA`
|
|
- To filter issues by `status`, specify the `status` parameter in the URL:
|
|
`/-/integrations/jira/issues?status=In Progress`
|
|
- To filter issues by `reporter`, specify a reporter's Jira display name for the
|
|
`author_username` parameter in the URL: `/-/integrations/jira/issues?author_username=John Smith`
|
|
- To filter issues by `assignee`, specify their Jira display name for the
|
|
`assignee_username` parameter in the URL: `/-/integrations/jira/issues?assignee_username=John Smith`
|
|
|
|
Enhancements to use these filters through the user interface
|
|
[are planned](https://gitlab.com/groups/gitlab-org/-/epics/3622).
|
|
|
|
## Create a Jira issue for a vulnerability **(ULTIMATE)**
|
|
|
|
You can create a Jira issue for a vulnerability from a [Vulnerability Page](../../user/application_security/vulnerabilities/index.md#create-a-jira-issue-for-a-vulnerability).
|
|
|
|
## Automatic issue transitions
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/55773) in GitLab 13.11.
|
|
|
|
When you configure automatic issue transitions, you can transition a referenced
|
|
Jira issue to the next available status with a category of **Done**. To configure
|
|
this setting:
|
|
|
|
1. Refer to the [Configure GitLab](configure.md) instructions.
|
|
1. Select the **Enable Jira transitions** checkbox.
|
|
1. Select the **Move to Done** option.
|
|
|
|
## Custom issue transitions
|
|
|
|
For advanced workflows, you can specify custom Jira transition IDs:
|
|
|
|
1. Use the method based on your Jira subscription status:
|
|
- *(For users of Jira Cloud)* Obtain your transition IDs by editing a workflow
|
|
in the **Text** view. The transition IDs display in the **Transitions** column.
|
|
- *(For users of Jira Server)* Obtain your transition IDs in one of these ways:
|
|
- By using the API, with a request like `https://yourcompany.atlassian.net/rest/api/2/issue/ISSUE-123/transitions`,
|
|
using an issue that is in the appropriate "open" state.
|
|
- By mousing over the link for the transition you want and looking for the
|
|
**action** parameter in the URL.
|
|
The transition ID may vary between workflows (for example, a bug instead of a
|
|
story), even if the status you're changing to is the same.
|
|
1. Refer to the [Configure GitLab](configure.md) instructions.
|
|
1. Select the **Enable Jira transitions** setting.
|
|
1. Select the **Custom transitions** option.
|
|
1. Enter your transition IDs in the text field. If you insert multiple transition IDs
|
|
(separated by `,` or `;`), the issue is moved to each state, one after another, in the
|
|
order you specify. If a transition fails, the sequence is aborted.
|
|
|
|
## Disable comments on Jira issues
|
|
|
|
GitLab can cross-link source commits or merge requests with Jira issues without
|
|
adding a comment to the Jira issue:
|
|
|
|
1. Refer to the [Configure GitLab](configure.md) instructions.
|
|
1. Clear the **Enable comments** checkbox.
|