59 lines
2.6 KiB
Markdown
59 lines
2.6 KiB
Markdown
---
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stage: Ecosystem
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group: Integrations
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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---
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# Bugzilla service **(FREE)**
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[Bugzilla](https://www.bugzilla.org/) is a web-based general-purpose bug tracking system and testing
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tool.
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You can configure Bugzilla as an
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[external issue tracker](../../../integration/external-issue-tracker.md) in GitLab.
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To enable the Bugzilla integration in a project:
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1. Go to the [Integrations page](overview.md#accessing-integrations).
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1. Select **Bugzilla**.
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1. Select the checkbox under **Enable integration**.
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1. Fill in the required fields:
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- **Project URL**: The URL to the project in Bugzilla.
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For example, for a product named "Fire Tanuki":
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`https://bugzilla.example.org/describecomponents.cgi?product=Fire+Tanuki`.
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- **Issue URL**: The URL to view an issue in the Bugzilla project.
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The URL must contain `:id`. GitLab replaces `:id` with the issue number (for example,
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`https://bugzilla.example.org/show_bug.cgi?id=:id`, which becomes
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`https://bugzilla.example.org/show_bug.cgi?id=123`).
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- **New issue URL**: The URL to create a new issue in the linked Bugzilla project.
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For example, for a project named "My Cool App":
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`https://bugzilla.example.org/enter_bug.cgi#h=dupes%7CMy+Cool+App`.
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1. Select **Save changes** or optionally select **Test settings**.
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After you configure and enable Bugzilla, a link appears on the GitLab
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project pages. This link takes you to the appropriate Bugzilla project.
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You can also disable [GitLab internal issue tracking](../issues/index.md) in this project.
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Learn more about the steps and consequences of disabling GitLab issues in
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[Sharing and permissions](../settings/index.md#sharing-and-permissions).
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## Reference Bugzilla issues in GitLab
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You can reference issues in Bugzilla using:
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- `#<ID>`, where `<ID>` is a number (for example, `#143`).
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- `<PROJECT>-<ID>` (for example `API_32-143`) where:
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- `<PROJECT>` starts with a capital letter, followed by capital letters, numbers, or underscores.
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- `<ID>` is a number.
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The `<PROJECT>` part is ignored in links, which always point to the address specified in **Issue URL**.
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We suggest using the longer format (`<PROJECT>-<ID>`) if you have both internal and external issue
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trackers enabled. If you use the shorter format, and an issue with the same ID exists in the
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internal issue tracker, the internal issue is linked.
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## Troubleshooting
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To see recent service hook deliveries, check [service hook logs](overview.md#troubleshooting-integrations).
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