debian-mirror-gitlab/doc/user/project/integrations/servicenow.md
2023-07-09 08:55:56 +05:30

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---
stage: Manage
group: Import and Integrate
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments
---
# ServiceNow **(FREE)**
ServiceNow offers several integrations to help centralize and automate your
management of GitLab workflows.
To simplify your stack and streamline your processes, you should use GitLab [deployment approvals](../../../ci/environments/deployment_approvals.md) whenever possible.
## GitLab spoke
With the GitLab spoke in ServiceNow, you can automate actions for GitLab
projects, groups, users, issues, merge requests, branches, and repositories.
For a full list of features, see the
[GitLab spoke documentation](https://docs.servicenow.com/bundle/sandiego-application-development/page/administer/integrationhub-store-spokes/concept/gitlab-spoke.html).
You must [configure GitLab as an OAuth2 authentication service provider](../../../integration/oauth_provider.md),
which involves creating an application and then providing the Application ID
and Secret in ServiceNow.
## GitLab SCM and Continuous Integration for DevOps
In ServiceNow DevOps, you can integrate with GitLab repositories and GitLab CI/CD
to centralize your view of GitLab activity and your change management processes.
You can:
- Track information about activity in GitLab repositories and CI/CD pipelines in
ServiceNow.
- Integrate with GitLab CI/CD pipelines, by automating the creation of change
tickets and determining criteria for changes to auto-approve.
For more information, refer to the following ServiceNow resources:
- [ServiceNow DevOps home page](https://www.servicenow.com/products/devops.html)
- [ServiceNow DevOps documentation](https://docs.servicenow.com/bundle/tokyo-devops/page/product/enterprise-dev-ops/concept/dev-ops-bundle-landing-page.html)
- [GitLab SCM and Continuous Integration for DevOps](https://store.servicenow.com/sn_appstore_store.do#!/store/application/54dc4eacdbc2dcd02805320b7c96191e/)