57 lines
2.7 KiB
Markdown
57 lines
2.7 KiB
Markdown
<!-- This template is used as a starting point for understing and articulating a customer problem.
|
||
Learn more about it in the handbook: https://about.gitlab.com/handbook/product-development-flow/#validation-phase-2-problem-validation
|
||
-->
|
||
|
||
## Problem Statement
|
||
|
||
<!-- What is the problem we hope to validate? Reference how to write a real customer problem statement at https://productcoalition.com/how-to-write-a-good-customer-problem-statement-a815f80189ba for guidance. -->
|
||
|
||
## Reach
|
||
|
||
<!-- Please describe who suffers from this problem. Consider referring to our personas, which are described at https://about.gitlab.com/handbook/marketing/product-marketing/roles-personas/ -->
|
||
|
||
<!-- Please also quantify the problem's reach using the following values, considering an aggregate across GitLab.com and self-managed:
|
||
|
||
10.0 = Impacts the vast majority (~80% or greater) of our users, prospects, or customers.
|
||
6.0 = Impacts a large percentage (~50% to ~80%) of the above.
|
||
3.0 = Significant reach (~25% to ~50%).
|
||
1.5 = Small reach (~5% to ~25%).
|
||
0.5 = Minimal reach (Less than ~5%). -->
|
||
|
||
## Impact
|
||
|
||
<!-- How do we positively impact the users above and GitLab's business by solving this problem? Please describe briefly, and provide a numerical assessment:
|
||
|
||
3.0 = Massive impact
|
||
2.0 = High impact
|
||
1.0 = Medium impact
|
||
0.5 = Low impact
|
||
0.25 = Minimal impact -->
|
||
|
||
## Confidence
|
||
|
||
<!-- How do we know this is a problem? Please provide and link to any supporting information (e.g. data, customer verbatims) and use this basis to provide a numerical assessment on our confidence level in this problem's severity:
|
||
|
||
100% = High confidence
|
||
80% = Medium confidence
|
||
50% = Low confidence -->
|
||
|
||
## Effort
|
||
|
||
<!-- How much effort do we think it will be to solve this problem? Please include all counterparts (Product, UX, Engineering, etc) in your assessment and quantify the number of person-months needed to dedicate to the effort.
|
||
|
||
For example, if the solution will take a product manager, designer, and engineer two weeks of effort - you may quantify this as 1.5 (based on 0.5 months x 3 people). -->
|
||
|
||
## Definition of Done
|
||
|
||
- [ ] The problem is well understood by the PM to have an understanding summarized in a RICE score
|
||
- [ ] The problem is well understood by the PM to decide if they want to move forward with this idea or drop it
|
||
- [ ] The problem is well described and detailed with necessary requirements for product design to understand the problem
|
||
- [ ] The problem is well described and detailed with necessary requirements for engineering to understand the problem
|
||
|
||
## Research Issue
|
||
|
||
<!-- Link to the Problem Validation Research issue that will be executed by the UX Researcher. https://gitlab.com/gitlab-org/ux-research/ -->
|
||
|
||
/label ~"workflow::validation backlog" ~devops:: ~category: ~group::
|