48 lines
2.1 KiB
Markdown
48 lines
2.1 KiB
Markdown
---
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stage: Fulfillment
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group: Purchase
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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---
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# The quarterly subscription reconciliation process
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GitLab reviews your seat usage every quarter and sends you an invoice for
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any overages.
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Annual reviews, also known as the [annual true-up process](self_managed/index.md#users-over-license),
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require you to pay the full annual subscription fee for users added anytime during the year. With quarterly
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reviews, you only pay for the remaining period of your subscription term.
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For example, if you add users in the third quarter of your subscription term, you only
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pay 25% of what you would have paid previously. This results in substantial savings.
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If it's not possible for you to participate in quarterly reconciliations, you can opt out of the
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process by using a contract amendment. In that case, you default to the annual review.
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## Timeline for invoicing and payment
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At the end of each subscription quarter, GitLab notifies you about overages.
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The date you're notified about the overage is not the same as the date
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you are billed.
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### GitLab SaaS
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Group owners receive an email **on the reconciliation date**.
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The email communicates the [overage seat quantity](gitlab_com/index.md#seats-owed-example)
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and expected invoice amount.
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**Seven days later**, the subscription is updated to include the additional
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seats, and an invoice is generated for a prorated amount. If a credit card
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is on file, a payment is automatically applied. Otherwise, an invoice is
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sent and subject to your terms.
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### Self-managed instances
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Admins receive an email **six days after the reconciliation date**.
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This email communicates the [overage seat quantity](self_managed/index.md#users-over-license)
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and expected invoice amount.
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**Seven days later**, the subscription is updated to include the additional
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seats, and an invoice is generated for a prorated amount. If a credit card
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is on file, a payment is automatically applied. Otherwise, an invoice is
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sent and subject to your payment terms.
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