180 lines
8.4 KiB
Markdown
180 lines
8.4 KiB
Markdown
---
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stage: Ecosystem
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group: Integrations
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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---
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# Jira integration issue management **(FREE)**
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Integrating issue management with Jira requires you to [configure Jira](index.md#jira-integration)
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and [enable the Jira integration](configure.md) in GitLab.
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After you configure and enable the integration, you can reference and close Jira
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issues by mentioning the Jira ID in GitLab commits and merge requests.
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The Jira integration requires to you format any Jira issue IDs in uppercase.
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## Reference Jira issues
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With this integration, you can cross-reference Jira issues while you work in
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GitLab issues and merge requests. Mention a Jira issue in a GitLab issue,
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merge request, or comment, and GitLab adds a formatted comment to the Jira issue.
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The comment links back to your work in GitLab.
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For example, this commit references the Jira issue `GIT-1`:
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```shell
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git commit -m "GIT-1 this is a test commit"
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```
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GitLab adds a reference to the **Issue Links** section of Jira issue `GIT-1`:
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GitLab also adds a comment to the issue, and uses this format:
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```plaintext
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USER mentioned this issue in RESOURCE_NAME of [PROJECT_NAME|COMMENTLINK]:
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ENTITY_TITLE
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```
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- `USER`: The name of the user who mentioned the issue, linked to their GitLab user profile.
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- `COMMENTLINK`: A link to where the Jira issue was mentioned.
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- `RESOURCE_NAME`: The type of resource, such as a commit or merge request, which referenced the issue.
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- `PROJECT_NAME`: The GitLab project name.
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- `ENTITY_TITLE`: The title of the merge request, or the first line of the commit.
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You can [disable comments](#disable-comments-on-jira-issues) on issues.
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### Require associated Jira issue for merge requests to be merged **(ULTIMATE)**
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> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/280766) in GitLab 13.12, disabled behind `jira_issue_association_on_merge_request` [feature flag](../../administration/feature_flags.md).
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> - [Enabled by default](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/61722) in GitLab 14.1.
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> - [Feature flag removed](https://gitlab.com/gitlab-org/gitlab/-/issues/335280) in GitLab 14.2.
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You can prevent merge requests from being merged if they do not refer to a Jira issue.
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To enforce this:
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1. Navigate to your project's **Settings > General** page.
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1. Expand the **Merge requests** section.
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1. Under **Merge checks**, select the **Require an associated issue from Jira** checkbox.
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1. Select **Save** for the changes to take effect.
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After you enable this feature, a merge request that doesn't reference an associated
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Jira issue can't be merged. The merge request displays the message
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**To merge, a Jira issue key must be mentioned in the title or description.**
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## Close Jira issues in GitLab
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If you have configured GitLab transition IDs, you can close a Jira issue directly
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from GitLab. Use a trigger word followed by a Jira issue ID in a commit or merge request.
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When you push a commit containing a trigger word and Jira issue ID, GitLab:
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1. Comments in the mentioned Jira issue.
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1. Closes the Jira issue. If the Jira issue has a resolution, it isn't transitioned.
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For example, use any of these trigger words to close the Jira issue `PROJECT-1`:
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- `Resolves PROJECT-1`
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- `Closes PROJECT-1`
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- `Fixes PROJECT-1`
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The commit or merge request must target your project's [default branch](../../user/project/repository/branches/default.md).
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You can change your project's default branch under [project settings](img/jira_project_settings.png).
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### Use case for closing issues
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Consider this example:
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1. A user creates Jira issue `PROJECT-7` to request a new feature.
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1. You create a merge request in GitLab to build the requested feature.
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1. In the merge request, you add the issue closing trigger `Closes PROJECT-7`.
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1. When the merge request is merged:
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- GitLab closes the Jira issue for you:
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- GitLab adds a formatted comment to Jira, linking back to the commit that
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resolved the issue. You can [disable comments](#disable-comments-on-jira-issues).
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## View Jira issues **(PREMIUM)**
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> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/3622) in GitLab 13.2.
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You can browse, search, and view issues from a selected Jira project directly in GitLab,
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if your GitLab administrator [has configured it](configure.md).
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To do this, in GitLab, go to your project and select **Jira > Issues list**. The issue list
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sorts by **Created date** by default, with the newest issues listed at the top:
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- To display the most recently updated issues first, select **Last updated**.
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- You can [search and filter](#search-and-filter-the-issues-list) the issues list.
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- In GitLab [versions 13.10 and later](https://gitlab.com/gitlab-org/gitlab/-/issues/299832),
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you can select an issue from the list to view it in GitLab:
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Issues are grouped into tabs based on their
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[Jira status](https://confluence.atlassian.com/adminjiraserver070/defining-status-field-values-749382903.html):
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- **Open** tab: All issues with a Jira status in any category other than Done.
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- **Closed** tab: All issues with a Jira status categorized as Done.
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- **All** tab: All issues of any status.
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### Search and filter the issues list **(PREMIUM)**
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To refine the list of issues, use the search bar to search for any text
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contained in an issue summary (title) or description. Use any combination
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of these filters:
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- To filter issues by `labels`, specify one or more labels as part of the `labels[]`
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parameter in the URL. When using multiple labels, only issues that contain all specified
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labels are listed: `/-/integrations/jira/issues?labels[]=backend&labels[]=feature&labels[]=QA`
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- To filter issues by `status`, specify the `status` parameter in the URL:
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`/-/integrations/jira/issues?status=In Progress`
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- To filter issues by `reporter`, specify a reporter's Jira display name for the
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`author_username` parameter in the URL: `/-/integrations/jira/issues?author_username=John Smith`
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- To filter issues by `assignee`, specify their Jira display name for the
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`assignee_username` parameter in the URL: `/-/integrations/jira/issues?assignee_username=John Smith`
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Enhancements to use these filters through the user interface
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[are planned](https://gitlab.com/groups/gitlab-org/-/epics/3622).
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## Automatic issue transitions
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> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/...) in GitLab 13.10.
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When you configure automatic issue transitions, you can transition a referenced
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Jira issue to the next available status with a category of **Done**. To configure
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this setting:
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1. Refer to the [Configure GitLab](configure.md) instructions.
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1. Select the **Enable Jira transitions** checkbox.
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1. Select the **Move to Done** option.
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## Custom issue transitions
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For advanced workflows, you can specify custom Jira transition IDs:
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1. Use the method based on your Jira subscription status:
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- *(For users of Jira Cloud)* Obtain your transition IDs by editing a workflow
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in the **Text** view. The transition IDs display in the **Transitions** column.
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- *(For users of Jira Server)* Obtain your transition IDs in one of these ways:
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- By using the API, with a request like `https://yourcompany.atlassian.net/rest/api/2/issue/ISSUE-123/transitions`,
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using an issue that is in the appropriate "open" state.
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- By mousing over the link for the transition you want and looking for the
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**action** parameter in the URL.
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The transition ID may vary between workflows (for example, a bug instead of a
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story), even if the status you're changing to is the same.
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1. Refer to the [Configure GitLab](configure.md) instructions.
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1. Select the **Enable Jira transitions** setting.
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1. Select the **Custom transitions** option.
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1. Enter your transition IDs in the text field. If you insert multiple transition IDs
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(separated by `,` or `;`), the issue is moved to each state, one after another, in the
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order you specify. If a transition fails, the sequence is aborted.
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## Disable comments on Jira issues
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GitLab can cross-link source commits or merge requests with Jira issues without
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adding a comment to the Jira issue:
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1. Refer to the [Configure GitLab](configure.md) instructions.
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1. Clear the **Enable comments** checkbox.
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