100 lines
3.3 KiB
Markdown
100 lines
3.3 KiB
Markdown
---
|
|
stage: Monitor
|
|
group: Respond
|
|
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments
|
|
---
|
|
|
|
# Linked resources in incidents **(PREMIUM)**
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/230852) in GitLab 15.3 [with a flag](../../administration/feature_flags.md) named `incident_resource_links_widget`. Enabled on GitLab.com. Disabled on self-managed.
|
|
|
|
FLAG:
|
|
On self-managed GitLab, by default this feature is not available. To make it available, ask an administrator to [enable the feature flag](../../administration/feature_flags.md) named `incident_resource_links_widget`.
|
|
On GitLab.com, this feature is available.
|
|
|
|
To help your team members find the important links without having to search through many comments,
|
|
you can add linked resources to an incident issue.
|
|
|
|
Resources you might want link to:
|
|
|
|
- Zoom meetings
|
|
- Slack channels or threads
|
|
- Google Docs
|
|
|
|
## View linked resources of an incident
|
|
|
|
Linked resources for an incident are listed under the **Summary** tab.
|
|
|
|
![Linked resources list](img/linked_resources_list_v15_3.png)
|
|
|
|
To view the linked resources of an incident:
|
|
|
|
1. On the top bar, select **Main menu > Projects** and find your project.
|
|
1. On the left sidebar, select **Monitor > Incidents**.
|
|
1. Select an incident.
|
|
|
|
## Add a linked resource
|
|
|
|
Add a linked resource manually from an incident.
|
|
|
|
Prerequisites:
|
|
|
|
- You must have at least the Reporter role for the project.
|
|
|
|
To add a linked resource:
|
|
|
|
1. On the top bar, select **Main menu > Projects** and find your project.
|
|
1. On the left sidebar, select **Monitor > Incidents**.
|
|
1. Select an incident.
|
|
1. In the **Linked resources** section, select the plus icon (**{plus-square}**).
|
|
1. Complete the required fields.
|
|
1. Select **Add**.
|
|
|
|
### Using a quick action **(PREMIUM)**
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/374964) in GitLab 15.5.
|
|
|
|
To add multiple links to an incident, use the `/link`
|
|
[quick action](../../user/project/quick_actions.md):
|
|
|
|
```plaintext
|
|
/link https://example.link.us/j/123456789
|
|
```
|
|
|
|
You can also submit a short description with the link.
|
|
The description shows instead of the URL in the **Linked resources** section of the incident:
|
|
|
|
```plaintext
|
|
/link https://example.link.us/j/123456789, multiple alerts firing
|
|
```
|
|
|
|
### Link Zoom meetings from an incident **(PREMIUM)**
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/230853) in GitLab 15.4.
|
|
|
|
Use the `/zoom` [quick action](../../user/project/quick_actions.md) to add multiple Zoom links to an incident:
|
|
|
|
```plaintext
|
|
/zoom https://example.zoom.us/j/123456789
|
|
```
|
|
|
|
You can also submit a short optional description with the link. The description shows instead of the URL in the **Linked resources** section of the incident issue:
|
|
|
|
```plaintext
|
|
/zoom https://example.zoom.us/j/123456789 Low on memory incident
|
|
```
|
|
|
|
## Remove a linked resource
|
|
|
|
You can also remove a linked resource.
|
|
|
|
Prerequisites:
|
|
|
|
- You must have at least the Reporter role for the project.
|
|
|
|
To remove a linked resource:
|
|
|
|
1. On the top bar, select **Main menu > Projects** and find your project.
|
|
1. On the left sidebar, select **Monitor > Incidents**.
|
|
1. Select an incident.
|
|
1. In the **Linked resources** section, select **Remove** (**{close}**).
|