57 lines
2.1 KiB
Markdown
57 lines
2.1 KiB
Markdown
---
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stage: Manage
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group: Access
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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type: howto
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---
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# Users pending approval
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A user in _pending approval_ state requires action by an administrator. A user sign up can be in a
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pending approval state because an administrator has enabled either, or both, of the following
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options:
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- [Require admin approval for new sign-ups](settings/sign_up_restrictions.md#require-administrator-approval-for-new-sign-ups) setting.
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- [User cap](settings/sign_up_restrictions.md#user-cap).
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When a user registers for an account while this setting is enabled:
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- The user is placed in a **Pending approval** state.
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- The user sees a message telling them their account is awaiting approval by an administrator.
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A user pending approval:
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- Is functionally identical to a [blocked](moderate_users.md#blocking-a-user) user.
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- Cannot sign in.
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- Cannot access Git repositories or the GitLab API.
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- Does not receive any notifications from GitLab.
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- Does not consume a [seat](../../subscriptions/self_managed/index.md#billable-users).
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An administrator must [approve their sign up](#approve-or-reject-a-user-sign-up) to allow them to
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sign in.
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## View user sign ups pending approval
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To view user sign ups pending approval:
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1. On the top bar, select **Menu >** **{admin}** **Admin**.
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1. On the left sidebar, select **Overview > Users**.
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1. Select the **Pending approval** tab.
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## Approve or reject a user sign up
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A user sign up pending approval can be approved or rejected from the Admin Area.
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To approve or reject a user sign up:
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1. On the top bar, select **Menu >** **{admin}** **Admin**.
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1. On the left sidebar, select **Overview > Users**.
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1. Select the **Pending approval** tab.
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1. In the user's row, select settings (**{settings}**).
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1. Select **Approve** or **Reject**.
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Approving a user:
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- Activates their account.
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- Changes the user's state to active.
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- Consumes a subscription [seat](../../subscriptions/self_managed/index.md#billable-users).
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