115 lines
5 KiB
Markdown
115 lines
5 KiB
Markdown
---
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type: reference, howto
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stage: Manage
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group: Import
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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---
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# Import your project from Bitbucket Cloud to GitLab **(FREE)**
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NOTE:
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The Bitbucket Cloud importer works only with [Bitbucket.org](https://bitbucket.org/), not with Bitbucket
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Server (aka Stash). If you are trying to import projects from Bitbucket Server, use
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[the Bitbucket Server importer](bitbucket_server.md).
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Import your projects from Bitbucket Cloud to GitLab with minimal effort.
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The Bitbucket importer can import:
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- Repository description
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- Git repository data
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- Issues
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- Issue comments
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- Pull requests
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- Pull request comments
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- Milestones
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- Wiki
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When importing:
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- References to pull requests and issues are preserved.
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- Repository public access is retained. If a repository is private in Bitbucket, it's created as
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private in GitLab as well.
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## Prerequisite for GitLab self-managed
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To import your projects from Bitbucket Cloud, the [Bitbucket Cloud integration](../../../integration/bitbucket.md)
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must be enabled. If it isn't enabled, ask your GitLab administrator to enable it. By default it's
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enabled on GitLab.com.
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## How it works
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When issues/pull requests are being imported, the Bitbucket importer uses the Bitbucket nickname of
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the author/assignee and tries to find the same Bitbucket identity in GitLab. If they don't match or
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the user is not found in the GitLab database, the project creator (most of the times the current
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user that started the import process) is set as the author, but a reference on the issue about the
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original Bitbucket author is kept.
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The importer will create any new namespaces (groups) if they don't exist or in
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the case the namespace is taken, the repository will be imported under the user's
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namespace that started the import process.
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## Requirements for user-mapped contributions
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For user contributions to be mapped, each user must complete the following before the project import:
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1. Verify that the username in the [Bitbucket account settings](https://bitbucket.org/account/settings/)
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matches the public name in the [Atlassian account settings](https://id.atlassian.com/manage-profile/profile-and-visibility).
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If they don't match, modify the public name in the Atlassian account settings to match the
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username in the Bitbucket account settings.
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1. Connect your Bitbucket account in [GitLab profile social sign-in](https://gitlab.com/-/profile/account).
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1. [Set your public email](../../profile/index.md#set-your-public-email).
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## Import your Bitbucket repositories
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1. Sign in to GitLab.
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1. On the top bar, select **New** (**{plus}**).
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1. Select **New project/repository**.
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1. Select **Import project**.
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1. Select **Bitbucket Cloud**.
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1. Log in to Bitbucket and grant GitLab access to your Bitbucket account.
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1. Select the projects that you'd like to import or import all projects.
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You can filter projects by name and select the namespace
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each project will be imported for.
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## Troubleshooting
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### If you have more than one Bitbucket account
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Be sure to sign in to the correct account.
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If you've accidentally started the import process with the wrong account, follow these steps:
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1. Revoke GitLab access to your Bitbucket account, essentially reversing the process in the following procedure: [Import your Bitbucket repositories](#import-your-bitbucket-repositories).
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1. Sign out of the Bitbucket account. Follow the procedure linked from the previous step.
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### User mapping fails despite matching names
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[For user mapping to work](#requirements-for-user-mapped-contributions),
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the username in the Bitbucket account settings must match the public name in the Atlassian account
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settings. If these names match but user mapping still fails, the user may have modified their
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Bitbucket username after connecting their Bitbucket account in the
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[GitLab profile social sign-in](https://gitlab.com/-/profile/account).
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To fix this, the user must verify that their Bitbucket external UID in the GitLab database matches their
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current Bitbucket public name, and reconnect if there's a mismatch:
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1. [Use the API to get the currently authenticated user](../../../api/users.md#list-current-user-for-normal-users).
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1. In the API's response, the `identities` attribute contains the Bitbucket account that exists in
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the GitLab database. If the `extern_uid` doesn't match the current Bitbucket public name, the
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user should reconnect their Bitbucket account in the [GitLab profile social sign-in](https://gitlab.com/-/profile/account).
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1. Following reconnection, the user should use the API again to verify that their `extern_uid` in
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the GitLab database now matches their current Bitbucket public name.
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The importer must then [delete the imported project](../../project/working_with_projects.md#delete-a-project)
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and import again.
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