291 lines
12 KiB
Markdown
291 lines
12 KiB
Markdown
---
|
|
stage: Monitor
|
|
group: Respond
|
|
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
|
|
---
|
|
|
|
# Integrations **(FREE)**
|
|
|
|
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/13203) in GitLab 12.4.
|
|
> - [Moved](https://gitlab.com/gitlab-org/gitlab/-/issues/42640) from GitLab Ultimate to GitLab Free in 12.8.
|
|
|
|
GitLab can accept alerts from any source via a webhook receiver. This can be configured
|
|
generically or, in GitLab versions 13.1 and greater, you can configure
|
|
[External Prometheus instances](../metrics/alerts.md#external-prometheus-instances)
|
|
to use this endpoint.
|
|
|
|
## Integrations list
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/245331) in GitLab 13.5.
|
|
|
|
With at least the Maintainer role, you can view the list of configured
|
|
alerts integrations by navigating to **Settings > Monitor**
|
|
in your project's sidebar menu, and expanding the **Alerts** section. The list displays
|
|
the integration name, type, and status (enabled or disabled):
|
|
|
|
|
|
|
|
## Configuration
|
|
|
|
GitLab can receive alerts via a HTTP endpoint that you configure,
|
|
or the [Prometheus integration](#external-prometheus-integration).
|
|
|
|
### Single HTTP Endpoint
|
|
|
|
Enabling the HTTP Endpoint in a GitLab projects activates it to
|
|
receive alert payloads in JSON format. You can always
|
|
[customize the payload](#customize-the-alert-payload-outside-of-gitlab) to your liking.
|
|
|
|
1. Sign in to GitLab as a user with the Maintainer role
|
|
for a project.
|
|
1. Navigate to **Settings > Monitor** in your project.
|
|
1. Expand the **Alerts** section, and in the **Select integration type** dropdown menu,
|
|
select **HTTP Endpoint**.
|
|
1. Toggle the **Active** alert setting. The URL and Authorization Key for the webhook configuration
|
|
are available in the **View credentials** tab after you save the integration. You must also input
|
|
the URL and Authorization Key in your external service.
|
|
|
|
### HTTP Endpoints **(PREMIUM)**
|
|
|
|
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/4442) in GitLab 13.6.
|
|
|
|
In [GitLab Premium](https://about.gitlab.com/pricing/), you can create multiple
|
|
unique HTTP endpoints to receive alerts from any external source in JSON format,
|
|
and you can [customize the payload](#customize-the-alert-payload-outside-of-gitlab).
|
|
|
|
1. Sign in to GitLab as a user with the Maintainer role
|
|
for a project.
|
|
1. Navigate to **Settings > Monitor** in your project.
|
|
1. Expand the **Alerts** section.
|
|
1. For each endpoint you want to create:
|
|
|
|
1. Click the **Add new integration** button.
|
|
1. In the **Select integration type** dropdown menu, select **HTTP Endpoint**.
|
|
1. Name the integration.
|
|
1. Toggle the **Active** alert setting. The **URL** and **Authorization Key** for the webhook
|
|
configuration are available in the **View credentials** tab after you save the integration.
|
|
You must also input the URL and Authorization Key in your external service.
|
|
1. Optional. To map fields from your monitoring tool's alert to GitLab fields, enter a sample
|
|
payload and click **Parse payload for custom mapping**. Valid JSON is required. If you update
|
|
a sample payload, you must also remap the fields.
|
|
|
|
1. Optional. If you provided a valid sample payload, select each value in
|
|
**Payload alert key** to [map to a **GitLab alert key**](#map-fields-in-custom-alerts).
|
|
1. To save your integration, click **Save Integration**. If desired, you can send a test alert
|
|
from your integration's **Send test alert** tab after the integration is created.
|
|
|
|
The new HTTP Endpoint displays in the [integrations list](#integrations-list).
|
|
You can edit the integration by selecting the **{settings}** settings icon on the right
|
|
side of the integrations list.
|
|
|
|
#### Map fields in custom alerts
|
|
|
|
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/4443) in GitLab 13.10.
|
|
|
|
You can integrate your monitoring tool's alert format with GitLab alerts. To show the
|
|
correct information in the [Alert list](alerts.md) and the
|
|
[Alert Details page](alerts.md#alert-details-page), map your alert's fields to
|
|
GitLab fields when you [create an HTTP endpoint](#http-endpoints):
|
|
|
|
|
|
|
|
### External Prometheus integration
|
|
|
|
For GitLab versions 13.1 and greater, read
|
|
[External Prometheus Instances](../metrics/alerts.md#external-prometheus-instances)
|
|
to configure alerts for this integration.
|
|
|
|
## Customize the alert payload outside of GitLab
|
|
|
|
For HTTP Endpoints without [custom mappings](#map-fields-in-custom-alerts), you can customize the payload by sending the following
|
|
parameters. All fields are optional. If the incoming alert does not contain a value for the `Title` field, a default value of `New: Alert` will be applied.
|
|
|
|
| Property | Type | Description |
|
|
| ------------------------- | --------------- | ----------- |
|
|
| `title` | String | The title of the alert.|
|
|
| `description` | String | A high-level summary of the problem. |
|
|
| `start_time` | DateTime | The time of the alert. If none is provided, a current time is used. |
|
|
| `end_time` | DateTime | The resolution time of the alert. If provided, the alert is resolved. |
|
|
| `service` | String | The affected service. |
|
|
| `monitoring_tool` | String | The name of the associated monitoring tool. |
|
|
| `hosts` | String or Array | One or more hosts, as to where this incident occurred. |
|
|
| `severity` | String | The severity of the alert. Case-insensitive. Can be one of: `critical`, `high`, `medium`, `low`, `info`, `unknown`. Defaults to `critical` if missing or value is not in this list. |
|
|
| `fingerprint` | String or Array | The unique identifier of the alert. This can be used to group occurrences of the same alert. |
|
|
| `gitlab_environment_name` | String | The name of the associated GitLab [environment](../../ci/environments/index.md). Required to [display alerts on a dashboard](../../user/operations_dashboard/index.md#adding-a-project-to-the-dashboard). |
|
|
|
|
You can also add custom fields to the alert's payload. The values of extra
|
|
parameters aren't limited to primitive types (such as strings or numbers), but
|
|
can be a nested JSON object. For example:
|
|
|
|
```json
|
|
{ "foo": { "bar": { "baz": 42 } } }
|
|
```
|
|
|
|
NOTE:
|
|
Ensure your requests are smaller than the
|
|
[payload application limits](../../administration/instance_limits.md#generic-alert-json-payloads).
|
|
|
|
### Example request body
|
|
|
|
Example payload:
|
|
|
|
```json
|
|
{
|
|
"title": "Incident title",
|
|
"description": "Short description of the incident",
|
|
"start_time": "2019-09-12T06:00:55Z",
|
|
"service": "service affected",
|
|
"monitoring_tool": "value",
|
|
"hosts": "value",
|
|
"severity": "high",
|
|
"fingerprint": "d19381d4e8ebca87b55cda6e8eee7385",
|
|
"foo": {
|
|
"bar": {
|
|
"baz": 42
|
|
}
|
|
}
|
|
}
|
|
```
|
|
|
|
## Authorization
|
|
|
|
The following authorization methods are accepted:
|
|
|
|
- Bearer authorization header
|
|
- Basic authentication
|
|
|
|
The `<authorization_key>` and `<url>` values can be found when configuring an alert integration.
|
|
|
|
### Bearer authorization header
|
|
|
|
The authorization key can be used as the Bearer token:
|
|
|
|
```shell
|
|
curl --request POST \
|
|
--data '{"title": "Incident title"}' \
|
|
--header "Authorization: Bearer <authorization_key>" \
|
|
--header "Content-Type: application/json" \
|
|
<url>
|
|
```
|
|
|
|
### Basic authentication
|
|
|
|
The authorization key can be used as the `password`. The `username` is left blank:
|
|
|
|
- username: `<blank>`
|
|
- password: authorization_key
|
|
|
|
```shell
|
|
curl --request POST \
|
|
--data '{"title": "Incident title"}' \
|
|
--header "Authorization: Basic <base_64_encoded_credentials>" \
|
|
--header "Content-Type: application/json" \
|
|
<url>
|
|
```
|
|
|
|
Basic authentication can also be used with credentials directly in the URL:
|
|
|
|
```shell
|
|
curl --request POST \
|
|
--data '{"title": "Incident title"}' \
|
|
--header "Content-Type: application/json" \
|
|
<username:password@url>
|
|
```
|
|
|
|
WARNING:
|
|
Using your authorization key in the URL is insecure, as it's visible in server logs. We recommend
|
|
using one of the above header options if your tooling supports it.
|
|
|
|
## Response body
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/342730) in GitLab 14.5.
|
|
|
|
The JSON response body contains a list of any alerts created within the request:
|
|
|
|
```json
|
|
[
|
|
{
|
|
"iid": 1,
|
|
"title": "Incident title"
|
|
},
|
|
{
|
|
"iid": 2,
|
|
"title": "Second Incident title"
|
|
}
|
|
]
|
|
```
|
|
|
|
Successful responses return a `200` response code.
|
|
|
|
## Triggering test alerts
|
|
|
|
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/3066) in GitLab in 13.2.
|
|
|
|
After a [project maintainer or owner](../../user/permissions.md)
|
|
configures an integration, you can trigger a test
|
|
alert to confirm your integration works properly.
|
|
|
|
1. Sign in as a user with at least the Developer role.
|
|
1. Navigate to **Settings > Monitor** in your project.
|
|
1. Click **Alerts** to expand the section.
|
|
1. Click the **{settings}** settings icon on the right side of the integration in [the list](#integrations-list).
|
|
1. Select the **Send test alert** tab to open it.
|
|
1. Enter a test payload in the payload field (valid JSON is required).
|
|
1. Click **Send**.
|
|
|
|
GitLab displays an error or success message, depending on the outcome of your test.
|
|
|
|
## Automatic grouping of identical alerts **(PREMIUM)**
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/214557) in GitLab 13.2.
|
|
|
|
In GitLab versions 13.2 and greater, GitLab groups alerts based on their
|
|
payload. When an incoming alert contains the same payload as another alert
|
|
(excluding the `start_time` and `hosts` attributes), GitLab groups these alerts
|
|
together and displays a counter on the [Alert Management List](incidents.md)
|
|
and details pages.
|
|
|
|
If the existing alert is already `resolved`, GitLab creates a new alert instead.
|
|
|
|
|
|
|
|
## Recovery alerts
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/13402) in GitLab 13.4.
|
|
|
|
The alert in GitLab will be automatically resolved when an HTTP Endpoint
|
|
receives a payload with the end time of the alert set. For HTTP Endpoints
|
|
without [custom mappings](#map-fields-in-custom-alerts), the expected
|
|
field is `end_time`. With custom mappings, you can select the expected field.
|
|
|
|
You can also configure the associated [incident to be closed automatically](../incident_management/incidents.md#automatically-close-incidents-via-recovery-alerts) when the alert resolves.
|
|
|
|
## Link to your Opsgenie Alerts **(PREMIUM)**
|
|
|
|
> [Introduced](https://gitlab.com/groups/gitlab-org/-/epics/3066) in GitLab 13.2.
|
|
|
|
WARNING:
|
|
We are building deeper integration with Opsgenie and other alerting tools through
|
|
[HTTP endpoint integrations](#single-http-endpoint) so you can see alerts in
|
|
the GitLab interface. As a result, the previous direct link to Opsgenie Alerts from
|
|
the GitLab alerts list is deprecated in
|
|
GitLab versions [13.8 and later](https://gitlab.com/gitlab-org/gitlab/-/issues/273657).
|
|
|
|
You can monitor alerts using a GitLab integration with [Opsgenie](https://www.atlassian.com/software/opsgenie).
|
|
|
|
If you enable the Opsgenie integration, you can't have other GitLab alert
|
|
services
|
|
active at the same time.
|
|
|
|
To enable Opsgenie integration:
|
|
|
|
1. Sign in as a user with the Maintainer or Owner role.
|
|
1. Navigate to **Monitor > Alerts**.
|
|
1. In the **Integrations** select box, select **Opsgenie**.
|
|
1. Select the **Active** toggle.
|
|
1. In the **API URL** field, enter the base URL for your Opsgenie integration,
|
|
such as `https://app.opsgenie.com/alert/list`.
|
|
1. Select **Save changes**.
|
|
|
|
After you enable the integration, navigate to the Alerts list page at
|
|
**Monitor > Alerts**, and then select **View alerts in Opsgenie**.
|