172 lines
6.3 KiB
Markdown
172 lines
6.3 KiB
Markdown
# GitLab Issues Functionalities
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Please read through the [GitLab Issue Documentation](index.md) for an overview on GitLab Issues.
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## Issues Functionalities
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The image bellow illustrates how an issue looks like:
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You can find all the information on that issue on one screen.
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### Issue screen
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An issue starts with its status (open or closed), followed by its author,
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and includes many other functionalities, numbered on the image above to
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explain what they mean, one by one.
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Many of the elements of the issue screen refresh automatically, such as the title and description, when they are changed by another user.
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Comments and system notes also appear automatically in response to various actions and content updates.
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#### 1. New Issue, close issue, edit
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- New issue: create a new issue in the same project
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- Close issue: close this issue
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- Edit: edit the same fields available when you create an issue.
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#### 2. Todos
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- Add todo: add that issue to your [GitLab Todo](../../../workflow/todos.html) list
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- Mark done: mark that issue as done (reflects on the Todo list)
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#### 3. Assignee
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Whenever someone starts to work on an issue, it can be assigned
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to that person. The assignee can be changed as much as needed.
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The idea is that the assignee is responsible for that issue until
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it's reassigned to someone else to take it from there.
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> **Tip:**
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if a user is not member of that project, it can only be
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assigned to them if they created the issue themselves.
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##### 3.1. Multiple Assignees (EES/EEP)
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Multiple Assignees are only available in [GitLab Enterprise Edition](https://about.gitlab.com/gitlab-ee/).
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Often multiple people likely work on the same issue together,
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which can especially be difficult to track in large teams
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where there is shared ownership of an issue.
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In GitLab Enterprise Edition, you can also select multiple assignees
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to an issue.
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Learn more on the [Multiple Assignees documentation](https://docs.gitlab.com/ee/user/project/issues/multiple_assignees_for_issues.html).
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#### 4. Milestone
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- Select a [milestone](../milestones/index.md) to attribute that issue to.
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#### 5. Time Tracking
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- Estimate time: add an estimate time in which the issue will be implemented
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- Spend: add the time spent on the implementation of that issue
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> **Note:**
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Both estimate and spend times are set via [GitLab Quick Actions](../quick_actions.md).
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Learn more on the [Time Tracking documentation](../../../workflow/time_tracking.md).
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#### 6. Due date
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When you work on a tight schedule, and it's important to
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have a way to setup a deadline for implementations and for solving
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problems. This can be facilitated by the [due date](due_dates.md)). Due dates
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can be changed as many times as needed.
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#### 7. Labels
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Categorize issues by giving them [labels](../labels.md). They help to
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organize team's workflows, once they enable you to work with the
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[GitLab Issue Board](index.md#gitlab-issue-board).
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Group Labels, which allow you to use the same labels per
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group of projects, can be also given to issues. They work exactly the same,
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but they are immediately available to all projects in the group.
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> **Tip:**
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if the label doesn't exist yet, when you click **Edit**, it opens a dropdown menu from which you can select **Create new label**.
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#### 8. Weight (EES/EEP)
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Issue Weights are only available in [GitLab Enterprise Edition](https://about.gitlab.com/gitlab-ee/).
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- Attribute a weight (in a 0 to 9 range) to that issue. Easy to complete
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should weight 1 and very hard to complete should weight 9.
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Learn more on the [Issue Weight documentation](https://docs.gitlab.com/ee/workflow/issue_weight.html).
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#### 9. Participants
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- People involved in that issue (mentioned in the description or in the [discussion](../../discussions/index.md)).
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#### 10. Notifications
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- Subscribe: if you are not a participant of the discussion on that issue, but
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want to receive notifications on each new input, subscribe to it.
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- Unsubscribe: if you are receiving notifications on that issue but no
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longer want to receive them, unsubscribe to it.
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Read more on the [notifications documentation](../../../workflow/notifications.md#issue-merge-request-events).
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#### 11. Reference
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- A quick "copy to clipboard" button to that issue's reference, `foo/bar#xxx`, where `foo` is the `username` or `groupname`, `bar`
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is the `project-name`, and `xxx` is the issue number.
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#### 12. Title and description
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- Title: a plain text title describing the issue's subject.
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- Description: a text field which fully supports [GitLab Flavored Markdown](../../markdown.md#gitlab-flavored-markdown-gfm).
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#### 13. @mentions
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- Mentions: you can either `@mention` a user or a group present in your
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GitLab instance and they will be notified via todos and email, unless that
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person has disabled all notifications in their profile settings.
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To change your [notification settings](../../../workflow/notifications.md) navigate to
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**Profile Settings** > **Notifications** > **Global notification level**
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and choose your preferences from the dropdown menu.
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> **Tip:**
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Avoid mentioning `@all` in issues and merge requests,
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as it sends an email notification
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to all the members of that project's group, which can be
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interpreted as spam.
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#### 14. Related Merge Requests
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- Any merge requests mentioned in that issue's description
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or in the issue thread.
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#### 15. Award emoji
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- Award an emoji to that issue.
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> **Tip:**
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Posting "+1" as comments in threads spam all
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participants of that issue. Awarding an emoji is a way to let them
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know you like it without spamming them.
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#### 16. Thread
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- Comments: collaborate to that issue by posting comments in its thread.
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These text fields also fully support
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[GitLab Flavored Markdown](../../markdown.md#gitlab-flavored-markdown-gfm).
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#### 17. Comment, start a discusion, or comment and close
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Once you wrote your comment, you can either:
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- Click "Comment" and your comment will be published.
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- Click "Start discussion": start a thread within that issue's thread to discuss specific points.
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- Click "Comment and close issue": post your comment and close that issue in one click.
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#### 18. New Merge Request
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- Create a new merge request (with a new source branch named after the issue) in one action.
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The merge request will automatically close that issue as soon as merged.
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- Optionally, you can just create a [new branch](../repository/web_editor.md#create-a-new-branch-from-an-issue)
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named after that issue.
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