149 lines
7.6 KiB
Markdown
149 lines
7.6 KiB
Markdown
---
|
|
stage: Monitor
|
|
group: Monitor
|
|
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
|
|
---
|
|
|
|
# Set up alerts for Prometheus metrics **(FREE)**
|
|
|
|
> [Moved](https://gitlab.com/gitlab-org/gitlab/-/issues/42640) to GitLab Free in 12.10.
|
|
|
|
After [configuring metrics for your CI/CD environment](index.md), you can set up
|
|
alerting for Prometheus metrics depending on the location of your instances, and
|
|
[trigger actions from alerts](#trigger-actions-from-alerts) to notify
|
|
your team when environment performance falls outside of the boundaries you set.
|
|
|
|
## Managed Prometheus instances
|
|
|
|
> [Introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/6590) in [GitLab Ultimate](https://about.gitlab.com/pricing/) 11.2 for [custom metrics](index.md#adding-custom-metrics), and GitLab 11.3 for [library metrics](../../user/project/integrations/prometheus_library/index.md).
|
|
|
|
WARNING:
|
|
Managed Prometheus on Kubernetes is [deprecated](https://gitlab.com/gitlab-org/gitlab/-/issues/327796)
|
|
and scheduled for [removal in GitLab 14.0](https://gitlab.com/groups/gitlab-org/-/epics/4280).
|
|
|
|
For managed Prometheus instances using auto configuration, you can
|
|
[configure alerts for metrics](index.md#adding-custom-metrics) directly in the
|
|
[metrics dashboard](index.md). To set an alert:
|
|
|
|
1. In your project, navigate to **Operations > Metrics**,
|
|
1. Identify the metric you want to create the alert for, and click the
|
|
**ellipsis** **{ellipsis_v}** icon in the top right corner of the metric.
|
|
1. Choose **Alerts**.
|
|
1. Set threshold and operator.
|
|
1. (Optional) Add a Runbook URL.
|
|
1. Click **Add** to save and activate the alert.
|
|
|
|
|
|
|
|
To remove the alert, click back on the alert icon for the desired metric, and click **Delete**.
|
|
|
|
### Link runbooks to alerts
|
|
|
|
> Runbook URLs [introduced](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/39315) in GitLab 13.3.
|
|
|
|
When creating alerts from the metrics dashboard for [managed Prometheus instances](#managed-prometheus-instances),
|
|
you can also link a runbook. When the alert triggers, the
|
|
[chart context menu](dashboards/index.md#chart-context-menu) on the metrics chart
|
|
links to the runbook, making it easy for you to locate and access the correct runbook
|
|
as soon as the alert fires:
|
|
|
|
|
|
|
|
## Prometheus cluster integrations
|
|
|
|
Alerts are not currently supported for [Prometheus cluster integrations](../../user/clusters/integrations.md).
|
|
|
|
## External Prometheus instances
|
|
|
|
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/9258) in GitLab Ultimate 11.8.
|
|
> - [Moved](https://gitlab.com/gitlab-org/gitlab/-/issues/42640) to GitLab Free in 12.10.
|
|
|
|
For manually configured Prometheus servers, GitLab provides a notify endpoint for
|
|
use with Prometheus webhooks. If you have manual configuration enabled, an
|
|
**Alerts** section is added to **Settings > Integrations > Prometheus**.
|
|
This section contains the needed **URL** and **Authorization Key**. The
|
|
**Reset Key** button invalidates the key and generates a new one.
|
|
|
|
|
|
|
|
To send GitLab alert notifications, copy the **URL** and **Authorization Key** into the
|
|
[`webhook_configs`](https://prometheus.io/docs/alerting/latest/configuration/#webhook_config)
|
|
section of your Prometheus Alertmanager configuration:
|
|
|
|
```yaml
|
|
receivers:
|
|
name: gitlab
|
|
webhook_configs:
|
|
- http_config:
|
|
bearer_token: 9e1cbfcd546896a9ea8be557caf13a76
|
|
send_resolved: true
|
|
url: http://192.168.178.31:3001/root/manual_prometheus/prometheus/alerts/notify.json
|
|
# Rest of configuration omitted
|
|
# ...
|
|
```
|
|
|
|
For GitLab to associate your alerts with an [environment](../../ci/environments/index.md),
|
|
you must configure a `gitlab_environment_name` label on the alerts you set up in
|
|
Prometheus. The value of this should match the name of your environment in GitLab.
|
|
|
|
You can display alerts with a `gitlab_environment_name` of `production`
|
|
[on a dashboard](../../user/operations_dashboard/index.md#adding-a-project-to-the-dashboard).
|
|
|
|
In GitLab versions 13.1 and greater, you can configure your manually configured
|
|
Prometheus server to use the
|
|
[Generic alerts integration](../incident_management/integrations.md).
|
|
|
|
## Trigger actions from alerts **(ULTIMATE)**
|
|
|
|
> - [Introduced](https://gitlab.com/gitlab-org/gitlab/-/issues/4925) in [GitLab Ultimate](https://about.gitlab.com/pricing/) 11.11.
|
|
|
|
Alerts can be used to trigger actions, like opening an issue automatically
|
|
(disabled by default since `13.1`). To configure the actions:
|
|
|
|
1. Navigate to your project's **Settings > Operations > Incidents**.
|
|
1. Enable the option to create issues.
|
|
1. Choose the [issue template](../../user/project/description_templates.md) to create the issue from.
|
|
1. Optionally, select whether to send an email notification to the developers of the project.
|
|
1. Click **Save changes**.
|
|
|
|
After enabling, GitLab automatically opens an issue when an alert is triggered containing
|
|
values extracted from the [`alerts` field in webhook payload](https://prometheus.io/docs/alerting/latest/configuration/#webhook_config):
|
|
|
|
- Issue author: `GitLab Alert Bot`
|
|
- Issue title: Extracted from the alert payload fields `annotations/title`, `annotations/summary`, or `labels/alertname`.
|
|
- Issue description: Extracted from alert payload field `annotations/description`.
|
|
- Alert `Summary`: A list of properties from the alert's payload.
|
|
- `starts_at`: Alert start time from the payload's `startsAt` field
|
|
- `full_query`: Alert query extracted from the payload's `generatorURL` field
|
|
- Optional list of attached annotations extracted from `annotations/*`
|
|
- Alert [GFM](../../user/markdown.md): GitLab Flavored Markdown from the payload's `annotations/gitlab_incident_markdown` field.
|
|
- Alert Severity (introduced in GitLab version [13.9](https://gitlab.com/gitlab-org/gitlab/-/merge_requests/50871):
|
|
Extracted from the alert payload field `labels/severity`. Maps case-insensitive
|
|
value to [Alert's severity](../incident_management/alerts.md#alert-severity):
|
|
- **Critical**: `critical`, `s1`, `p1`, `emergency`, `fatal`, or any value not in this list
|
|
- **High**: `high`, `s2`, `p2`, `major`, `page`
|
|
- **Medium**: `medium`, `s3`, `p3`, `error`, `alert`
|
|
- **Low**: `low`, `s4`, `p4`, `warn`, `warning`
|
|
- **Info**: `info`, `s5`, `p5`, `debug`, `information`, `notice`
|
|
|
|
To further customize the issue, you can add labels, mentions, or any other supported
|
|
[quick action](../../user/project/quick_actions.md) in the selected issue template,
|
|
which applies to all incidents. To limit quick actions or other information to
|
|
only specific types of alerts, use the `annotations/gitlab_incident_markdown` field.
|
|
|
|
Since [version 12.2](https://gitlab.com/gitlab-org/gitlab-foss/-/issues/63373),
|
|
GitLab tags each incident issue with the `incident` label automatically. If the label
|
|
does not yet exist, it is also created automatically.
|
|
|
|
If the metric exceeds the threshold of the alert for over 5 minutes, GitLab sends
|
|
an email to all [Maintainers and Owners](../../user/permissions.md#project-members-permissions)
|
|
of the project.
|
|
|
|
### Recovery alerts
|
|
|
|
> - [From GitLab Ultimate 12.5](https://gitlab.com/gitlab-org/gitlab/-/issues/13401), when GitLab receives a recovery alert, it automatically closes the associated issue.
|
|
|
|
The alert in GitLab will be automatically resolved when Prometheus
|
|
sends a payload with the field `status` set to `resolved`.
|
|
|
|
You can also configure the associated [incident to be closed automatically](../incident_management/incidents.md#automatically-close-incidents-via-recovery-alerts) when the alert resolves.
|