Improve seek-help documents (#17895)
* Add pprof information to seek-help documents * Improve zh-cn and zh-tw documents
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3 changed files with 20 additions and 10 deletions
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@ -22,10 +22,18 @@ menu:
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1. Your `app.ini` (with any sensitive data scrubbed as necessary)
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1. Your `app.ini` (with any sensitive data scrubbed as necessary)
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2. The `gitea.log` (and any other appropriate log files for the situation)
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2. The `gitea.log` (and any other appropriate log files for the situation)
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* e.g. If the error is related to the database, the `xorm.log` might be helpful
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* e.g. If the error is related to the database, the `xorm.log` might be helpful
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3. Any error messages you are seeing
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3. Any error messages you are seeing
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4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue.
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4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue.
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* This will greatly improve the chance that the root of the issue can be quickly discovered and resolved.
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* This will greatly improve the chance that the root of the issue can be quickly discovered and resolved.
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5. If you meet slow/hanging/deadlock problems, please report the stack trace when the problem occurs:
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1. Enable pprof in `app.ini` and restart Gitea
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```
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[server]
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ENABLE_PPROF = true
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```
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2. Trigger the bug, when Gitea gets stuck, use curl or browser to visit: `http://127.0.0.1:6060/debug/pprof/goroutine?debug=1` (IP is `127.0.0.1` and port is `6060`)
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3. Report the output (the stack trace doesn't contain sensitive data)
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## Bugs
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## Bugs
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@ -33,4 +41,4 @@ If you found a bug, please create an [issue on GitHub](https://github.com/go-git
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## Chinese Support
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## Chinese Support
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Support for the Chinese language is provided at [Our discourse](https://discourse.gitea.io/c/5-category/5).
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Support for the Chinese language is provided at [Our discourse](https://discourse.gitea.io/c/5-category/5) or QQ Group 328432459.
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@ -17,7 +17,7 @@ menu:
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如果您在使用或者开发过程中遇到问题,请到以下渠道咨询:
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如果您在使用或者开发过程中遇到问题,请到以下渠道咨询:
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- 到[Github issue](https://github.com/go-gitea/gitea/issues)提问(因为项目维护人员来自世界各地,为保证沟通顺畅,请使用英文提问)
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- 到 [GitHub Issue](https://github.com/go-gitea/gitea/issues) 提问(因为项目维护人员来自世界各地,为保证沟通顺畅,请使用英文提问)
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- 中文问题到 [Gitea 论坛](https://discourse.gitea.io/c/5-category/5)提问
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- 中文问题到 [Gitea 论坛](https://discourse.gitea.io/c/5-category/5) 提问
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- 访问 [Discord server - 英文](https://discord.gg/Gitea)
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- 访问 [Discord Gitea 聊天室 - 英文](https://discord.gg/Gitea)
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- 加入 QQ群 328432459 获得进一步的支持
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- 加入 QQ群 328432459 获得进一步的支持
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1. 您的 `app.ini` (必要時清除掉任何機密資訊)
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1. 您的 `app.ini` (必要時清除掉任何機密資訊)
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2. `gitea.log` (以及任何有關的日誌檔案)
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2. `gitea.log` (以及任何有關的日誌檔案)
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* 例:如果錯誤和資料庫相關,提供 `xorm.log` 可能會有幫助
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* 例:如果錯誤和資料庫相關,提供 `xorm.log` 可能會有幫助
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3. 您看到的任何錯誤訊息
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3. 您看到的任何錯誤訊息
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5. 儘可能地在 [try.gitea.io](https://try.gitea.io) 觸發您的問題並記下步驟,以便其他人能重現那個問題。
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4. 儘可能地在 [try.gitea.io](https://try.gitea.io) 觸發您的問題並記下步驟,以便其他人能重現那個問題。
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* 這將讓我們更有機會快速地找出問題的根源並解決它。
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* 這將讓我們更有機會快速地找出問題的根源並解決它。
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5. 堆棧跟踪,[請參考英文文檔](https://docs.gitea.io/en-us/seek-help/)
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## 錯誤回報
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## 錯誤回報
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如果您發現錯誤,請到 [Github 的 Issue](https://github.com/go-gitea/gitea/issues) 回報。
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如果您發現錯誤,請到 [GitHub 的 Issue](https://github.com/go-gitea/gitea/issues) 回報。
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