181 lines
7.2 KiB
Ruby
181 lines
7.2 KiB
Ruby
# frozen_string_literal: true
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require 'spec_helper'
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RSpec.describe 'Service Desk Issue Tracker', :js do
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let(:project) { create(:project, :private, service_desk_enabled: true) }
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let_it_be(:user) { create(:user) }
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let_it_be(:support_bot) { User.support_bot }
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before do
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# The following two conditions equate to Gitlab::ServiceDesk.supported == true
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allow(Gitlab::IncomingEmail).to receive(:enabled?).and_return(true)
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allow(Gitlab::IncomingEmail).to receive(:supports_wildcard?).and_return(true)
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project.add_maintainer(user)
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sign_in(user)
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end
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describe 'navigation to service desk' do
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before do
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visit project_path(project)
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find('.sidebar-top-level-items .shortcuts-issues').click
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find('.sidebar-sub-level-items a[title="Service Desk"]').click
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end
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it 'can navigate to the service desk from link in the sidebar' do
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expect(page).to have_content('Use Service Desk to connect with your users')
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end
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end
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context 'issue page' do
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let(:service_desk_issue) { create(:issue, project: project, author: support_bot, service_desk_reply_to: 'service.desk@example.com') }
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it 'shows service_desk_reply_to in issue header' do
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visit project_issue_path(project, service_desk_issue)
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expect(page).to have_text('by service.desk@example.com via GitLab Support Bot')
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end
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end
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describe 'issues list' do
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context 'when service desk is supported' do
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context 'when there are no issues' do
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describe 'service desk info content' do
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it 'displays the large info box, documentation, and the address' do
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visit service_desk_project_issues_path(project)
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aggregate_failures do
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expect(page).to have_css('.empty-state')
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expect(page).to have_text('Use Service Desk to connect with your users')
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expect(page).to have_link('Learn more.', href: help_page_path('user/project/service_desk'))
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expect(page).not_to have_link('Enable Service Desk')
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expect(page).to have_content(project.service_desk_address)
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end
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end
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context 'when user does not have permission to edit project settings' do
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before do
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user_2 = create(:user)
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project.add_guest(user_2)
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sign_in(user_2)
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visit service_desk_project_issues_path(project)
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end
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it 'displays the large info box and the documentation link' do
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aggregate_failures do
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expect(page).to have_css('.empty-state')
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expect(page).to have_text('Use Service Desk to connect with your users')
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expect(page).to have_link('Learn more.', href: help_page_path('user/project/service_desk'))
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expect(page).not_to have_link('Enable Service Desk')
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expect(page).not_to have_content(project.service_desk_address)
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end
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end
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end
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end
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end
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context 'when there are issues' do
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let_it_be(:project) { create(:project, :private, service_desk_enabled: true) }
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let_it_be(:other_user) { create(:user) }
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let_it_be(:service_desk_issue) { create(:issue, project: project, author: support_bot, service_desk_reply_to: 'service.desk@example.com') }
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let_it_be(:other_user_issue) { create(:issue, project: project, author: other_user) }
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describe 'service desk info content' do
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before do
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visit service_desk_project_issues_path(project)
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end
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it 'displays the small info box, documentation, a button to configure service desk, and the address' do
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aggregate_failures do
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expect(page).to have_css('.non-empty-state')
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expect(page).to have_link('Learn more.', href: help_page_path('user/project/service_desk'))
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expect(page).not_to have_link('Enable Service Desk')
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expect(page).to have_content(project.service_desk_address)
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end
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end
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end
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describe 'issues list' do
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before do
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visit service_desk_project_issues_path(project)
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end
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it 'only displays issues created by support bot' do
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expect(page).to have_selector('.issues-list .issue', count: 1)
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end
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it 'shows service_desk_reply_to in issues list' do
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expect(page).to have_text('by service.desk@example.com via GitLab Support Bot')
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end
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end
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describe 'search box' do
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before do
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visit service_desk_project_issues_path(project)
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end
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it 'adds hidden support bot author token' do
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expect(page).to have_selector('.filtered-search-token .value', text: 'Support Bot', visible: false)
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end
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it 'support bot author token cannot be deleted' do
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find('.input-token .filtered-search').native.send_key(:backspace)
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expect(page).to have_selector('.js-visual-token', count: 1)
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end
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it 'support bot author token has been properly added' do
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within('.filtered-search-token') do
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expect(page).to have_selector('.name', count: 1, visible: false)
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expect(page).to have_selector('.operator', count: 1, visible: false)
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expect(page).to have_selector('.value-container', count: 1, visible: false)
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end
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end
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end
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end
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end
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context 'when service desk is not supported' do
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let(:project_without_service_desk) { create(:project, :private, service_desk_enabled: false) }
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before do
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allow(Gitlab::ServiceDesk).to receive(:supported?).and_return(false)
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visit service_desk_project_issues_path(project)
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end
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describe 'service desk info content' do
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context 'when user has permissions to edit project settings' do
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before do
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project_without_service_desk.add_maintainer(user)
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visit service_desk_project_issues_path(project_without_service_desk)
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end
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it 'informs user to setup incoming email to turn on support for Service Desk' do
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aggregate_failures do
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expect(page).to have_css('.empty-state')
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expect(page).to have_text('Service Desk is not supported')
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expect(page).to have_text('To enable Service Desk on this instance, an instance administrator must first set up incoming email.')
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expect(page).to have_link('Learn more.', href: help_page_path('administration/incoming_email', anchor: 'set-it-up'))
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end
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end
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end
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context 'when user does not have permission to edit project settings' do
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before do
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project_without_service_desk.add_developer(user)
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visit service_desk_project_issues_path(project_without_service_desk)
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end
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it 'informs user to contact an administrator to enable service desk' do
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expect(page).to have_css('.empty-state')
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# NOTE: here, "enabled" is not used in the sense of "ServiceDesk::Enabled?"
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expect(page).to have_text('Service Desk is not enabled')
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expect(page).to have_text('For help setting up the Service Desk for your instance, please contact an administrator.')
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end
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end
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end
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end
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end
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end
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