153 lines
4.8 KiB
Ruby
153 lines
4.8 KiB
Ruby
# frozen_string_literal: true
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module Emails
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module ServiceDesk
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extend ActiveSupport::Concern
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include MarkupHelper
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EMAIL_ATTACHMENTS_SIZE_LIMIT = 10.megabytes.freeze
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included do
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layout 'service_desk', only: [:service_desk_thank_you_email, :service_desk_new_note_email]
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end
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def service_desk_thank_you_email(issue_id)
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setup_service_desk_mail(issue_id)
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email_sender = sender(
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@support_bot.id,
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send_from_user_email: false,
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sender_name: @service_desk_setting&.outgoing_name,
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sender_email: service_desk_sender_email_address
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)
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options = service_desk_options(email_sender, 'thank_you', @issue.external_author)
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.merge(subject: "Re: #{subject_base}")
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inject_service_desk_custom_email(mail_new_thread(@issue, options))
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end
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def service_desk_new_note_email(issue_id, note_id, recipient)
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@note = Note.find(note_id)
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setup_service_desk_mail(issue_id)
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email_sender = sender(
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@note.author_id,
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send_from_user_email: false,
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sender_email: service_desk_sender_email_address
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)
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add_uploads_as_attachments if Feature.enabled?(:service_desk_new_note_email_native_attachments, @note.project)
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options = service_desk_options(email_sender, 'new_note', recipient)
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.merge(subject: subject_base)
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inject_service_desk_custom_email(mail_answer_thread(@issue, options))
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end
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private
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def setup_service_desk_mail(issue_id)
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@issue = Issue.find(issue_id)
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@project = @issue.project
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@support_bot = User.support_bot
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@service_desk_setting = @project.service_desk_setting
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@sent_notification = SentNotification.record(@issue, @support_bot.id, reply_key)
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end
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def service_desk_options(email_sender, email_type, recipient)
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{
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from: email_sender,
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to: recipient
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}.tap do |options|
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next unless template_body = template_content(email_type)
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options[:body] = template_body
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options[:content_type] = 'text/html' unless attachments.present?
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end
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end
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def inject_service_desk_custom_email(mail)
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return mail unless service_desk_custom_email_enabled?
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mail.delivery_method(::Mail::SMTP, @service_desk_setting.custom_email_delivery_options)
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end
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def service_desk_custom_email_enabled?
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Feature.enabled?(:service_desk_custom_email, @project) && @service_desk_setting&.custom_email_enabled?
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end
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def service_desk_sender_email_address
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return unless service_desk_custom_email_enabled?
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@service_desk_setting.custom_email
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end
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def template_content(email_type)
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template = Gitlab::Template::ServiceDeskTemplate.find(email_type, @project)
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text = substitute_template_replacements(template.content)
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context = { project: @project, pipeline: :service_desk_email, uploads_as_attachments: @uploads_as_attachments }
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context[:author] = @note.author if email_type == 'new_note'
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markdown(text, context)
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rescue Gitlab::Template::Finders::RepoTemplateFinder::FileNotFoundError
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nil
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end
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def substitute_template_replacements(template_body)
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template_body
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.gsub(/%\{\s*ISSUE_ID\s*\}/, issue_id)
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.gsub(/%\{\s*ISSUE_PATH\s*\}/, issue_path)
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.gsub(/%\{\s*NOTE_TEXT\s*\}/, note_text)
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.gsub(/%\{\s*SYSTEM_HEADER\s*\}/, text_header_message.to_s)
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.gsub(/%\{\s*SYSTEM_FOOTER\s*\}/, text_footer_message.to_s)
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.gsub(/%\{\s*UNSUBSCRIBE_URL\s*\}/, unsubscribe_sent_notification_url(@sent_notification))
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.gsub(/%\{\s*ADDITIONAL_TEXT\s*\}/, service_desk_email_additional_text.to_s)
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end
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def issue_id
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"#{Issue.reference_prefix}#{@issue.iid}"
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end
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def issue_path
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@issue.to_reference(full: true)
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end
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def note_text
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@note&.note.to_s
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end
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def subject_base
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"#{@issue.title} (##{@issue.iid})"
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end
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def add_uploads_as_attachments
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uploaders = find_uploaders_for(@note)
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return unless uploaders.present?
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return if uploaders.sum(&:size) > EMAIL_ATTACHMENTS_SIZE_LIMIT
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@uploads_as_attachments = []
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uploaders.each do |uploader|
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attachments[uploader.filename] = uploader.read
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@uploads_as_attachments << "#{uploader.secret}/#{uploader.filename}"
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rescue StandardError => e
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Gitlab::ErrorTracking.track_exception(e, project_id: @note.project.id)
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end
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end
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def find_uploaders_for(note)
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uploads = FileUploader::MARKDOWN_PATTERN.scan(note.note)
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return unless uploads.present?
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project = note.project
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uploads.map do |secret, file_name|
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UploaderFinder.new(project, secret, file_name).execute
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end
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rescue StandardError => e
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Gitlab::ErrorTracking.track_exception(e, project_id: note.project.id)
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nil
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end
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end
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end
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