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Usage Ping Guide
Introduced in GitLab Ultimate 11.2, more statistics.
This guide describes Usage Ping's purpose and how it's implemented.
For more information about Product Intelligence, see:
More links:
What is Usage Ping?
Usage Ping is a process in GitLab that collects and sends a weekly payload to GitLab Inc. The payload provides important high-level data that helps our product, support, and sales teams understand how GitLab is used. For example, the data helps to:
- Compare counts month over month (or week over week) to get a rough sense for how an instance uses different product features.
- Collect other facts that help us classify and understand GitLab installations.
- Calculate our Stage Monthly Active Users (SMAU), which helps to measure the success of our stages and features.
Usage Ping information is not anonymous. It's linked to the instance's hostname. However, it does not contain project names, usernames, or any other specific data.
Sending a Usage Ping payload is optional and can be disabled on any instance. When Usage Ping is enabled, GitLab gathers data from the other instances and can show your instance's usage statistics to your users.
Terminology
We use the following terminology to describe the Usage Ping components:
- Usage Ping: the process that collects and generates a JSON payload.
- Usage data: the contents of the Usage Ping JSON payload. This includes metrics.
- Metrics: primarily made up of row counts for different tables in an instance's database. Each metric has a corresponding metric definition in a YAML file.
Why should we enable Usage Ping?
- The main purpose of Usage Ping is to build a better GitLab. Data about how GitLab is used is collected to better understand feature/stage adoption and usage, which helps us understand how GitLab is adding value and helps our team better understand the reasons why people use GitLab and with this knowledge we're able to make better product decisions.
- As a benefit of having the usage ping active, GitLab lets you analyze the users' activities over time of your GitLab installation.
- As a benefit of having the usage ping active, GitLab provides you with The DevOps Report,which gives you an overview of your entire instance's adoption of Concurrent DevOps from planning to monitoring.
- You get better, more proactive support. (assuming that our TAMs and support organization used the data to deliver more value)
- You get insight and advice into how to get the most value out of your investment in GitLab. Wouldn't you want to know that a number of features or values are not being adopted in your organization?
- You get a report that illustrates how you compare against other similar organizations (anonymized), with specific advice and recommendations on how to improve your DevOps processes.
- Usage Ping is enabled by default. To disable it, see Disable Usage Ping.
Limitations
- Usage Ping does not track frontend events things like page views, link clicks, or user sessions, and only focuses on aggregated backend events.
- Because of these limitations we recommend instrumenting your products with Snowplow for more detailed analytics on GitLab.com and use Usage Ping to track aggregated backend events on self-managed.
Usage Ping payload
You can view the exact JSON payload sent to GitLab Inc. in the administration panel. To view the payload:
- Sign in as a user with Administrator permissions.
- On the top bar, select Menu > {admin} Admin.
- On the left sidebar, select Settings > Metrics and profiling.
- Expand the Usage statistics section.
- Select Preview payload.
For an example payload, see Example Usage Ping payload.
Disable Usage Ping
To disable Usage Ping in the GitLab UI:
- Sign in as a user with Administrator permissions.
- On the top bar, select Menu > {admin} Admin.
- On the left sidebar, select Settings > Metrics and profiling.
- Expand the Usage statistics section.
- Clear the Enable usage ping checkbox and select Save changes.
To disable Usage Ping and prevent it from being configured in the future through
the administration panel, Omnibus installs can set the following in
gitlab.rb
:
gitlab_rails['usage_ping_enabled'] = false
Source installations can set the following in gitlab.yml
:
production: &base
# ...
gitlab:
# ...
usage_ping_enabled: false
Usage Ping request flow
The following example shows a basic request/response flow between a GitLab instance, the Versions Application, the License Application, Salesforce, the GitLab S3 Bucket, the GitLab Snowflake Data Warehouse, and Sisense:
sequenceDiagram
participant GitLab Instance
participant Versions Application
participant Licenses Application
participant Salesforce
participant S3 Bucket
participant Snowflake DW
participant Sisense Dashboards
GitLab Instance->>Versions Application: Send Usage Ping
loop Process usage data
Versions Application->>Versions Application: Parse usage data
Versions Application->>Versions Application: Write to database
Versions Application->>Versions Application: Update license ping time
end
loop Process data for Salesforce
Versions Application-xLicenses Application: Request Zuora subscription id
Licenses Application-xVersions Application: Zuora subscription id
Versions Application-xSalesforce: Request Zuora account id by Zuora subscription id
Salesforce-xVersions Application: Zuora account id
Versions Application-xSalesforce: Usage data for the Zuora account
end
Versions Application->>S3 Bucket: Export Versions database
S3 Bucket->>Snowflake DW: Import data
Snowflake DW->>Snowflake DW: Transform data using dbt
Snowflake DW->>Sisense Dashboards: Data available for querying
Versions Application->>GitLab Instance: DevOps Report (Conversational Development Index)
How Usage Ping works
- The Usage Ping cron job is set in Sidekiq to run weekly.
- When the cron job runs, it calls
Gitlab::UsageData.to_json
. Gitlab::UsageData.to_json
cascades down to ~400+ other counter method calls.- The response of all methods calls are merged together into a single JSON payload in
Gitlab::UsageData.to_json
. - The JSON payload is then posted to the Versions application
If a firewall exception is needed, the required URL depends on several things. If
the hostname is
version.gitlab.com
, the protocol isTCP
, and the port number is443
, the required URL is https://version.gitlab.com/.
Usage Ping Metric Life cycle
1. New metrics addition
Please follow the Implementing Usage Ping guide.
2. Existing metric change
Because we do not control when customers update their self-managed instances of GitLab, we STRONGLY DISCOURAGE changes to the logic used to calculate any metric. Any such changes lead to inconsistent reports from multiple GitLab instances. If there is a problem with an existing metric, it's best to deprecate the existing metric, and use it, side by side, with the desired new metric.
Example:
Consider following change. Before GitLab 12.6, the example_metric
was implemented as:
{
...
example_metric: distinct_count(Project, :creator_id)
}
For GitLab 12.6, the metric was changed to filter out archived projects:
{
...
example_metric: distinct_count(Project.non_archived, :creator_id)
}
In this scenario all instances running up to GitLab 12.5 continue to report example_metric
,
including all archived projects, while all instances running GitLab 12.6 and higher filters
out such projects. As Usage Ping data is collected from all reporting instances, the
resulting dataset includes mixed data, which distorts any following business analysis.
The correct approach is to add a new metric for GitLab 12.6 release with updated logic:
{
...
example_metric_without_archived: distinct_count(Project.non_archived, :creator_id)
}
and update existing business analysis artefacts to use example_metric_without_archived
instead of example_metric
3. Deprecate a metric
If a metric is obsolete and you no longer use it, you can mark it as deprecated.
For an example of the metric deprecation process take a look at this example merge request
To deprecate a metric:
-
Check the following YAML files and verify the metric is not used in an aggregate:
-
Create an issue in the GitLab Data Team project. Ask for confirmation that the metric is not used by other teams, or in any of the SiSense dashboards.
-
Verify the metric is not used to calculate the conversational index. The conversational index is a measure that reports back to self-managed instances to inform administrators of the progress of DevOps adoption for the instance.
You can check
CalculateConvIndexService
to view the metrics that are used. The metrics are represented as the keys that are passed as a field argument into theget_value
method. -
Document the deprecation in the metric's YAML definition. Set the
status:
attribute todeprecated
, for example:--- key_path: analytics_unique_visits.analytics_unique_visits_for_any_target_monthly description: Visits to any of the pages listed above per month product_section: dev product_stage: manage product_group: group::analytics product_category: value_type: number status: deprecated time_frame: 28d data_source: distribution: - ce tier: - free
-
Replace the metric's instrumentation with a fixed value. This avoids wasting resources to calculate the deprecated metric. In
lib/gitlab/usage_data.rb
oree/lib/ee/gitlab/usage_data.rb
, replace the code that calculates the metric's value with a fixed value that indicates it's deprecated:module Gitlab class UsageData DEPRECATED_VALUE = -1000 def analytics_unique_visits_data results['analytics_unique_visits_for_any_target'] = redis_usage_data { unique_visit_service.unique_visits_for(targets: :analytics) } results['analytics_unique_visits_for_any_target_monthly'] = DEPRECATED_VALUE { analytics_unique_visits: results } end # ... end end
-
Update the Metrics Dictionary following guidelines instructions.
4. Remove a metric
Only deprecated metrics can be removed from Usage Ping.
For an example of the metric removal process take a look at this example issue
To remove a deprecated metric:
-
Verify that removing the metric from the Usage Ping payload does not cause errors in Version App when the updated payload is collected and processed. Version App collects and persists all Usage Ping reports. To do that you can modify fixtures used to test
UsageDataController#create
endpoint, and assure that test suite does not fail when metric that you wish to remove is not included into test payload. -
Create an issue in the GitLab Data Team project. Ask for confirmation that the metric is not referred to in any SiSense dashboards and can be safely removed from Usage Ping. Use this example issue for guidance. This step can be skipped if verification done during deprecation process reported that metric is not required by any data transformation in Snowflake data warehouse nor it is used by any of SiSense dashboards.
-
After you verify the metric can be safely removed, update the attributes of the metric's YAML definition:
- Set the
status:
toremoved
. - Set
milestone_removed:
to the number of the milestone in which the metric was removed.
Do not remove the metric's YAML definition altogether. Some self-managed instances might not immediately update to the latest version of GitLab, and therefore continue to report the removed metric. The Product Intelligence team requires a record of all removed metrics in order to identify and filter them.
For example please take a look at this merge request.
- Set the
-
After you verify the metric can be safely removed, remove the metric's instrumentation from
lib/gitlab/usage_data.rb
oree/lib/ee/gitlab/usage_data.rb
.For example please take a look at this merge request.
-
Remove any other records related to the metric:
- The feature flag YAML file at
config/feature_flags/*/*.yaml
. - The entry in the known events YAML file at
lib/gitlab/usage_data_counters/known_events/*.yaml
.
- The feature flag YAML file at
-
Update the Metrics Dictionary following guidelines instructions.
Implementing Usage Ping
Usage Ping consists of two kinds of data, counters and observations. Counters track how often a certain event happened over time, such as how many CI pipelines have run. They are monotonic and always trend up. Observations are facts collected from one or more GitLab instances and can carry arbitrary data. There are no general guidelines around how to collect those, due to the individual nature of that data.
There are several types of counters which are all found in usage_data.rb
:
- Ordinary Batch Counters: Simple count of a given ActiveRecord_Relation
- Distinct Batch Counters: Distinct count of a given ActiveRecord_Relation in a given column
- Sum Batch Counters: Sum the values of a given ActiveRecord_Relation in a given column
- Alternative Counters: Used for settings and configurations
- Redis Counters: Used for in-memory counts.
NOTE: Only use the provided counter methods. Each counter method contains a built in fail safe to isolate each counter to avoid breaking the entire Usage Ping.
Why batch counting
For large tables, PostgreSQL can take a long time to count rows due to MVCC (Multi-version Concurrency Control). Batch counting is a counting method where a single large query is broken into multiple smaller queries. For example, instead of a single query querying 1,000,000 records, with batch counting, you can execute 100 queries of 10,000 records each. Batch counting is useful for avoiding database timeouts as each batch query is significantly shorter than one single long running query.
For GitLab.com, there are extremely large tables with 15 second query timeouts, so we use batch counting to avoid encountering timeouts. Here are the sizes of some GitLab.com tables:
Table | Row counts in millions |
---|---|
merge_request_diff_commits |
2280 |
ci_build_trace_sections |
1764 |
merge_request_diff_files |
1082 |
events |
514 |
The following operation methods are available for your use:
- Ordinary Batch Counters
- Distinct Batch Counters
- Sum Batch Operation
- Add Operation
- Estimated Batch Counters
Batch counting requires indexes on columns to calculate max, min, and range queries. In some cases, you may need to add a specialized index on the columns involved in a counter.
Ordinary Batch Counters
Handles ActiveRecord::StatementInvalid
error
Simple count of a given ActiveRecord_Relation
, does a non-distinct batch count, smartly reduces batch_size
, and handles errors.
Method: count(relation, column = nil, batch: true, start: nil, finish: nil)
Arguments:
relation
the ActiveRecord_Relation to perform the countcolumn
the column to perform the count on, by default is the primary keybatch
: defaulttrue
to use batch countingstart
: custom start of the batch counting to avoid complex min calculationsend
: custom end of the batch counting to avoid complex min calculations
Examples:
count(User.active)
count(::Clusters::Cluster.aws_installed.enabled, :cluster_id)
count(::Clusters::Cluster.aws_installed.enabled, :cluster_id, start: ::Clusters::Cluster.minimum(:id), finish: ::Clusters::Cluster.maximum(:id))
Distinct Batch Counters
Handles ActiveRecord::StatementInvalid
error
Distinct count of a given ActiveRecord_Relation
on given column, a distinct batch count, smartly reduces batch_size
, and handles errors.
Method: distinct_count(relation, column = nil, batch: true, batch_size: nil, start: nil, finish: nil)
Arguments:
relation
the ActiveRecord_Relation to perform the countcolumn
the column to perform the distinct count, by default is the primary keybatch
: defaulttrue
to use batch countingbatch_size
: if none set it uses default value 10000 fromGitlab::Database::BatchCounter
start
: custom start of the batch counting to avoid complex min calculationsend
: custom end of the batch counting to avoid complex min calculations
WARNING: Counting over non-unique columns can lead to performance issues. Take a look at the iterating tables in batches guide for more details.
Examples:
distinct_count(::Project, :creator_id)
distinct_count(::Note.with_suggestions.where(time_period), :author_id, start: ::User.minimum(:id), finish: ::User.maximum(:id))
distinct_count(::Clusters::Applications::CertManager.where(time_period).available.joins(:cluster), 'clusters.user_id')
Sum Batch Operation
Handles ActiveRecord::StatementInvalid
error
Sum the values of a given ActiveRecord_Relation on given column and handles errors.
Method: sum(relation, column, batch_size: nil, start: nil, finish: nil)
Arguments:
relation
the ActiveRecord_Relation to perform the operationcolumn
the column to sum onbatch_size
: if none set it uses default value 1000 fromGitlab::Database::BatchCounter
start
: custom start of the batch counting to avoid complex min calculationsend
: custom end of the batch counting to avoid complex min calculations
Examples:
sum(JiraImportState.finished, :imported_issues_count)
Grouping & Batch Operations
The count
, distinct_count
, and sum
batch counters can accept an ActiveRecord::Relation
object, which groups by a specified column. With a grouped relation, the methods do batch counting,
handle errors, and returns a hash table of key-value pairs.
Examples:
count(Namespace.group(:type))
# returns => {nil=>179, "Group"=>54}
distinct_count(Project.group(:visibility_level), :creator_id)
# returns => {0=>1, 10=>1, 20=>11}
sum(Issue.group(:state_id), :weight))
# returns => {1=>3542, 2=>6820}
Add Operation
Handles StandardError
.
Returns -1
if any of the arguments are -1
.
Sum the values given as parameters.
Method: add(*args)
Examples
project_imports = distinct_count(::Project.where.not(import_type: nil), :creator_id)
bulk_imports = distinct_count(::BulkImport, :user_id)
add(project_imports, bulk_imports)
Estimated Batch Counters
- Introduced in GitLab 13.7.
Estimated batch counter functionality handles ActiveRecord::StatementInvalid
errors
when used through the provided estimate_batch_distinct_count
method.
Errors return a value of -1
.
WARNING: This functionality estimates a distinct count of a specific ActiveRecord_Relation in a given column, which uses the HyperLogLog algorithm. As the HyperLogLog algorithm is probabilistic, the results always include error. The highest encountered error rate is 4.9%.
When correctly used, the estimate_batch_distinct_count
method enables efficient counting over
columns that contain non-unique values, which can not be assured by other counters.
estimate_batch_distinct_count method
Method: estimate_batch_distinct_count(relation, column = nil, batch_size: nil, start: nil, finish: nil)
The method includes the following arguments:
relation
: The ActiveRecord_Relation to perform the count.column
: The column to perform the distinct count. The default is the primary key.batch_size
: FromGitlab::Database::PostgresHll::BatchDistinctCounter::DEFAULT_BATCH_SIZE
. Default value: 10,000.start
: The custom start of the batch count, to avoid complex minimum calculations.finish
: The custom end of the batch count to avoid complex maximum calculations.
The method includes the following prerequisites:
-
The supplied
relation
must include the primary key defined as the numeric column. For example:id bigint NOT NULL
. -
The
estimate_batch_distinct_count
can handle a joined relation. To use its ability to count non-unique columns, the joined relation must NOT have a one-to-many relationship, such ashas_many :boards
. -
Both
start
andfinish
arguments should always represent primary key relationship values, even if the estimated count refers to another column, for example:estimate_batch_distinct_count(::Note, :author_id, start: ::Note.minimum(:id), finish: ::Note.maximum(:id))
Examples:
-
Simple execution of estimated batch counter, with only relation provided, returned value represents estimated number of unique values in
id
column (which is the primary key) ofProject
relation:estimate_batch_distinct_count(::Project)
-
Execution of estimated batch counter, where provided relation has applied additional filter (
.where(time_period)
), number of unique values estimated in custom column (:author_id
), and parameters:start
andfinish
together apply boundaries that defines range of provided relation to analyze:estimate_batch_distinct_count(::Note.with_suggestions.where(time_period), :author_id, start: ::Note.minimum(:id), finish: ::Note.maximum(:id))
-
Execution of estimated batch counter with joined relation (
joins(:cluster)
), for a custom column ('clusters.user_id'
):estimate_batch_distinct_count(::Clusters::Applications::CertManager.where(time_period).available.joins(:cluster), 'clusters.user_id')
When instrumenting metric with usage of estimated batch counter please add
_estimated
suffix to its name, for example:
"counts": {
"ci_builds_estimated": estimate_batch_distinct_count(Ci::Build),
...
Redis Counters
Handles ::Redis::CommandError
and Gitlab::UsageDataCounters::BaseCounter::UnknownEvent
returns -1 when a block is sent or hash with all values -1 when a counter(Gitlab::UsageDataCounters)
is sent
different behavior due to 2 different implementations of Redis counter
Method: redis_usage_data(counter, &block)
Arguments:
counter
: a counter fromGitlab::UsageDataCounters
, that hasfallback_totals
method implemented- or a
block
: which is evaluated
Ordinary Redis Counters
Examples of implementation:
- Using Redis methods
INCR
,GET
, andGitlab::UsageDataCounters::WikiPageCounter
- Using Redis methods
HINCRBY
,HGETALL
, andGitlab::UsageCounters::PodLogs
UsageData API Tracking
-
Track event using
UsageData
APIIncrement event count using ordinary Redis counter, for given event name.
Tracking events using the
UsageData
API requires theusage_data_api
feature flag to be enabled, which is enabled by default.API requests are protected by checking for a valid CSRF token.
To be able to increment the values, the related feature
usage_data_<event_name>
should be enabled.POST /usage_data/increment_counter
Attribute Type Required Description event
string yes The event name it should be tracked Response
200
if event was tracked400 Bad request
if event parameter is missing401 Unauthorized
if user is not authenticated403 Forbidden
for invalid CSRF token provided
-
Track events using JavaScript/Vue API helper which calls the API above
Note that
usage_data_api
andusage_data_#{event_name}
should be enabled to be able to track eventsimport api from '~/api'; api.trackRedisCounterEvent('my_already_defined_event_name'),
Redis HLL Counters
WARNING: HyperLogLog (HLL) is a probabilistic algorithm and its results always includes some small error. According to Redis documentation, data from used HLL implementation is "approximated with a standard error of 0.81%".
With Gitlab::UsageDataCounters::HLLRedisCounter
we have available data structures used to count unique values.
Implemented using Redis methods PFADD and PFCOUNT.
Adding new events
-
Define events in
known_events
.Example event:
- name: users_creating_epics category: epics_usage redis_slot: users aggregation: weekly feature_flag: track_epics_activity
Keys:
-
name
: unique event name.Name format for Redis HLL events
<name>_<redis_slot>
.See Metric name for a complete guide on metric naming suggestion.
Consider including in the event's name the Redis slot to be able to count totals for a specific category.
Example names:
users_creating_epics
,users_triggering_security_scans
. -
category
: event category. Used for getting total counts for events in a category, for easier access to a group of events. -
redis_slot
: optional Redis slot. Default value: event name. Only event data that is stored in the same slot can be aggregated. Ensure keys are in the same slot. For example:users_creating_epics
withredis_slot: 'users'
builds Redis key{users}_creating_epics-2020-34
. Ifredis_slot
is not defined the Redis key will be{users_creating_epics}-2020-34
. Recommended slots to use are:users
,projects
. This is the value we count. -
expiry
: expiry time in days. Default: 29 days for daily aggregation and 6 weeks for weekly aggregation. -
aggregation
: may be set to a:daily
or:weekly
key. Defines how counting data is stored in Redis. Aggregation on adaily
basis does not pull more fine grained data. -
feature_flag
: optionaldefault_enabled: :yaml
. If no feature flag is set then the tracking is enabled. One feature flag can be used for multiple events. For details, see our GitLab internal Feature flags documentation. The feature flags are owned by the group adding the event tracking.
-
Use one of the following methods to track events:
-
Track event in controller using
RedisTracking
module withtrack_redis_hll_event(*controller_actions, name:, if: nil, &block)
.Arguments:
controller_actions
: controller actions we want to track.name
: event name.if
: optional custom conditions, using the same format as with Rails callbacks.&block
: optional block that computes and returns thecustom_id
that we want to track. This will override thevisitor_id
.
Example usage:
# controller class ProjectsController < Projects::ApplicationController include RedisTracking skip_before_action :authenticate_user!, only: :show track_redis_hll_event :index, :show, name: 'users_visiting_projects' def index render html: 'index' end def new render html: 'new' end def show render html: 'show' end end
-
Track event in API using
increment_unique_values(event_name, values)
helper method.Arguments:
event_name
: event name.values
: values counted, one value or array of values.
Example usage:
get ':id/registry/repositories' do repositories = ContainerRepositoriesFinder.new( user: current_user, subject: user_group ).execute increment_unique_values('users_listing_repositories', current_user.id) present paginate(repositories), with: Entities::ContainerRegistry::Repository, tags: params[:tags], tags_count: params[:tags_count] end
-
Track event using
track_usage_event(event_name, values)
in services and GraphQLIncrement unique values count using Redis HLL, for given event name.
Example:
Track usage event for incident created in service
Track usage event for incident created in GraphQL
track_usage_event(:incident_management_incident_created, current_user.id)
-
Track event using
UsageData
APIIncrement unique users count using Redis HLL, for given event name.
Tracking events using the
UsageData
API requires theusage_data_api
feature flag to be enabled, which is enabled by default.API requests are protected by checking for a valid CSRF token.
POST /usage_data/increment_unique_users
Attribute Type Required Description event
string yes The event name it should be tracked Response
Return 200 if tracking failed for any reason.
200
if event was tracked or any errors400 Bad request
if event parameter is missing401 Unauthorized
if user is not authenticated403 Forbidden
for invalid CSRF token provided
-
Track events using JavaScript/Vue API helper which calls the API above
Example usage for an existing event already defined in known events:
Usage Data API is behind
usage_data_api
feature flag which, as of GitLab 13.7, is now set todefault_enabled: true
.import api from '~/api'; api.trackRedisHllUserEvent('my_already_defined_event_name'),
-
Get event data using
Gitlab::UsageDataCounters::HLLRedisCounter.unique_events(event_names:, start_date:, end_date:, context: '')
.Arguments:
event_names
: the list of event names.start_date
: start date of the period for which we want to get event data.end_date
: end date of the period for which we want to get event data.context
: context of the event. Allowed values aredefault
,free
,bronze
,silver
,gold
,starter
,premium
,ultimate
.
-
Testing tracking and getting unique events
Trigger events in rails console by using track_event
method
Gitlab::UsageDataCounters::HLLRedisCounter.track_event('users_viewing_compliance_audit_events', values: 1)
Gitlab::UsageDataCounters::HLLRedisCounter.track_event('users_viewing_compliance_audit_events', values: [2, 3])
Next, get the unique events for the current week.
# Get unique events for metric for current_week
Gitlab::UsageDataCounters::HLLRedisCounter.unique_events(event_names: 'users_viewing_compliance_audit_events',
start_date: Date.current.beginning_of_week, end_date: Date.current.next_week)
Recommendations
We have the following recommendations for Adding new events:
- Event aggregation: weekly.
- Key expiry time:
- Daily: 29 days.
- Weekly: 42 days.
- When adding new metrics, use a feature flag to control the impact.
- For feature flags triggered by another service, set
default_enabled: false
,- Events can be triggered using the
UsageData
API, which helps when there are > 10 events per change
- Events can be triggered using the
Enable/Disable Redis HLL tracking
Events are tracked behind optional feature flags due to concerns for Redis performance and scalability.
For a full list of events and corresponding feature flags see, known_events files.
To enable or disable tracking for specific event in https://gitlab.com or https://about.staging.gitlab.com, run commands such as the following to enable or disable the corresponding feature.
/chatops run feature set <feature_name> true
/chatops run feature set <feature_name> false
We can also disable tracking completely by using the global flag:
/chatops run feature set redis_hll_tracking true
/chatops run feature set redis_hll_tracking false
Known events are added automatically in usage data payload
All events added in known_events/common.yml
are automatically added to usage data generation under the redis_hll_counters
key. This column is stored in version-app as a JSON.
For each event we add metrics for the weekly and monthly time frames, and totals for each where applicable:
#{event_name}_weekly
: Data for 7 days for daily aggregation events and data for the last complete week for weekly aggregation events.#{event_name}_monthly
: Data for 28 days for daily aggregation events and data for the last 4 complete weeks for weekly aggregation events.
Redis HLL implementation calculates automatic total metrics, if there are more than one metric for the same category, aggregation, and Redis slot.
#{category}_total_unique_counts_weekly
: Total unique counts for events in the same category for the last 7 days or the last complete week, if events are in the same Redis slot and we have more than one metric.#{category}_total_unique_counts_monthly
: Total unique counts for events in same category for the last 28 days or the last 4 complete weeks, if events are in the same Redis slot and we have more than one metric.
Example of redis_hll_counters
data:
{:redis_hll_counters=>
{"compliance"=>
{"users_viewing_compliance_dashboard_weekly"=>0,
"users_viewing_compliance_dashboard_monthly"=>0,
"users_viewing_compliance_audit_events_weekly"=>0,
"users_viewing_audit_events_monthly"=>0,
"compliance_total_unique_counts_weekly"=>0,
"compliance_total_unique_counts_monthly"=>0},
"analytics"=>
{"users_viewing_analytics_group_devops_adoption_weekly"=>0,
"users_viewing_analytics_group_devops_adoption_monthly"=>0,
"analytics_total_unique_counts_weekly"=>0,
"analytics_total_unique_counts_monthly"=>0},
"ide_edit"=>
{"users_editing_by_web_ide_weekly"=>0,
"users_editing_by_web_ide_monthly"=>0,
"users_editing_by_sfe_weekly"=>0,
"users_editing_by_sfe_monthly"=>0,
"ide_edit_total_unique_counts_weekly"=>0,
"ide_edit_total_unique_counts_monthly"=>0}
}
Example usage:
# Redis Counters
redis_usage_data(Gitlab::UsageDataCounters::WikiPageCounter)
redis_usage_data { ::Gitlab::UsageCounters::PodLogs.usage_totals[:total] }
# Define events in common.yml https://gitlab.com/gitlab-org/gitlab/-/blob/master/lib/gitlab/usage_data_counters/known_events/common.yml
# Tracking events
Gitlab::UsageDataCounters::HLLRedisCounter.track_event('users_expanding_vulnerabilities', values: visitor_id)
# Get unique events for metric
redis_usage_data { Gitlab::UsageDataCounters::HLLRedisCounter.unique_events(event_names: 'users_expanding_vulnerabilities', start_date: 28.days.ago, end_date: Date.current) }
Alternative Counters
Handles StandardError
and fallbacks into -1 this way not all measures fail if we encounter one exception.
Mainly used for settings and configurations.
Method: alt_usage_data(value = nil, fallback: -1, &block)
Arguments:
value
: a simple static value in which case the value is simply returned.- or a
block
: which is evaluated fallback: -1
: the common value used for any metrics that are failing.
Usage:
alt_usage_data { Gitlab::VERSION }
alt_usage_data { Gitlab::CurrentSettings.uuid }
alt_usage_data(999)
Adding counters to build new metrics
When adding the results of two counters, use the add
usage data method that
handles fallback values and exceptions. It also generates a valid SQL export.
Example usage:
add(User.active, User.bot)
Prometheus Queries
In those cases where operational metrics should be part of Usage Ping, a database or Redis query is unlikely to provide useful data. Instead, Prometheus might be more appropriate, because most GitLab architectural components publish metrics to it that can be queried back, aggregated, and included as usage data.
NOTE: Prometheus as a data source for Usage Ping is currently only available for single-node Omnibus installations that are running the bundled Prometheus instance.
To query Prometheus for metrics, a helper method is available to yield
a fully configured
PrometheusClient
, given it is available as per the note above:
with_prometheus_client do |client|
response = client.query('<your query>')
...
end
Please refer to the PrometheusClient
definition
for how to use its API to query for data.
Fallback values for UsagePing
We return fallback values in these cases:
Case | Value |
---|---|
Deprecated Metric | -1000 |
Timeouts, general failures | -1 |
Standard errors in counters | -2 |
Developing and testing Usage Ping
1. Naming and placing the metrics
Add the metric in one of the top level keys
settings
: for settings related metrics.counts_weekly
: for counters that have data for the most recent 7 days.counts_monthly
: for counters that have data for the most recent 28 days.counts
: for counters that have data for all time.
2. Use your Rails console to manually test counters
# count
Gitlab::UsageData.count(User.active)
Gitlab::UsageData.count(::Clusters::Cluster.aws_installed.enabled, :cluster_id)
# count distinct
Gitlab::UsageData.distinct_count(::Project, :creator_id)
Gitlab::UsageData.distinct_count(::Note.with_suggestions.where(time_period), :author_id, start: ::User.minimum(:id), finish: ::User.maximum(:id))
3. Generate the SQL query
Your Rails console returns the generated SQL queries.
Example:
pry(main)> Gitlab::UsageData.count(User.active)
(2.6ms) SELECT "features"."key" FROM "features"
(15.3ms) SELECT MIN("users"."id") FROM "users" WHERE ("users"."state" IN ('active')) AND ("users"."user_type" IS NULL OR "users"."user_type" IN (6, 4))
(2.4ms) SELECT MAX("users"."id") FROM "users" WHERE ("users"."state" IN ('active')) AND ("users"."user_type" IS NULL OR "users"."user_type" IN (6, 4))
(1.9ms) SELECT COUNT("users"."id") FROM "users" WHERE ("users"."state" IN ('active')) AND ("users"."user_type" IS NULL OR "users"."user_type" IN (6, 4)) AND "users"."id" BETWEEN 1 AND 100000
4. Optimize queries with #database-lab
Paste the SQL query into #database-lab
to see how the query performs at scale.
#database-lab
is a Slack channel which uses a production-sized environment to test your queries.- GitLab.com's production database has a 15 second timeout.
- Any single query must stay below 1 second execution time with cold caches.
- Add a specialized index on columns involved to reduce the execution time.
To have an understanding of the query's execution we add in the MR description the following information:
- For counters that have a
time_period
test we add information for both cases:time_period = {}
for all time periodstime_period = { created_at: 28.days.ago..Time.current }
for last 28 days period
- Execution plan and query time before and after optimization
- Query generated for the index and time
- Migration output for up and down execution
We also use #database-lab
and explain.depesz.com. For more details, see the database review guide.
Optimization recommendations and examples
- Use specialized indexes example 1, example 2.
- Use defined
start
andfinish
, and simple queries. These values can be memoized and reused, example. - Avoid joins and write the queries as simply as possible, example.
- Set a custom
batch_size
fordistinct_count
, example.
5. Add the metric definition
Check Metrics Dictionary Guide
When adding, updating, or removing metrics, please update the Metrics Dictionary.
6. Add new metric to Versions Application
Check if new metrics need to be added to the Versions Application. See usage_data
schema and usage data parameters accepted. Any metrics added under the counts
key are saved in the stats
column.
7. Add the feature label
Add the feature
label to the Merge Request for new Usage Ping metrics. These are user-facing changes and are part of expanding the Usage Ping feature.
8. Add a changelog
Ensure you comply with the Changelog entries guide.
9. Ask for a Product Intelligence Review
On GitLab.com, we have DangerBot setup to monitor Product Intelligence related files and DangerBot recommends a Product Intelligence review. Mention @gitlab-org/growth/product_intelligence/engineers
in your MR for a review.
10. Verify your metric
On GitLab.com, the Product Intelligence team regularly monitors Usage Ping. They may alert you that your metrics need further optimization to run quicker and with greater success.
The Usage Ping JSON payload for GitLab.com is shared in the #g_product_intelligence Slack channel every week.
You may also use the Usage Ping QA dashboard to check how well your metric performs. The dashboard allows filtering by GitLab version, by "Self-managed" & "SaaS" and shows you how many failures have occurred for each metric. Whenever you notice a high failure rate, you may re-optimize your metric.
Usage Ping local setup
To set up Usage Ping locally, you must:
Set up local repositories
- Clone and start GitLab.
- Clone and start Versions Application.
Make sure to run
docker-compose up
to start a PostgreSQL and Redis instance. - Point GitLab to the Versions Application endpoint instead of the default endpoint:
- Open submit_usage_ping_service.rb in your local and modified
PRODUCTION_URL
. - Set it to the local Versions Application URL
http://localhost:3000/usage_data
.
- Open submit_usage_ping_service.rb in your local and modified
Test local setup
-
Using the
gitlab
Rails console, manually trigger a usage ping:SubmitUsagePingService.new.execute
-
Use the
versions
Rails console to check the usage ping was successfully received, parsed, and stored in the Versions database:UsageData.last
Test Prometheus-based usage ping
If the data submitted includes metrics queried from Prometheus you want to inspect and verify, you must:
- Ensure that a Prometheus server is running locally.
- Ensure the respective GitLab components are exporting metrics to the Prometheus server.
If you do not need to test data coming from Prometheus, no further action is necessary. Usage Ping should degrade gracefully in the absence of a running Prometheus server.
Three kinds of components may export data to Prometheus, and are included in Usage Ping:
node_exporter
: Exports node metrics from the host machine.gitlab-exporter
: Exports process metrics from various GitLab components.- Other various GitLab services, such as Sidekiq and the Rails server, which export their own metrics.
Test with an Omnibus container
This is the recommended approach to test Prometheus based Usage Ping.
The easiest way to verify your changes is to build a new Omnibus image from your code branch by using CI, then download the image and run a local container instance:
- From your merge request, click on the
qa
stage, then trigger thepackage-and-qa
job. This job triggers an Omnibus build in a downstream pipeline of theomnibus-gitlab-mirror
project. - In the downstream pipeline, wait for the
gitlab-docker
job to finish. - Open the job logs and locate the full container name including the version. It takes the following form:
registry.gitlab.com/gitlab-org/build/omnibus-gitlab-mirror/gitlab-ee:<VERSION>
. - On your local machine, make sure you are signed in to the GitLab Docker registry. You can find the instructions for this in Authenticate to the GitLab Container Registry.
- Once signed in, download the new image by using
docker pull registry.gitlab.com/gitlab-org/build/omnibus-gitlab-mirror/gitlab-ee:<VERSION>
- For more information about working with and running Omnibus GitLab containers in Docker, please refer to GitLab Docker images in the Omnibus documentation.
Test with GitLab development toolkits
This is the less recommended approach, because it comes with a number of difficulties when emulating a real GitLab deployment.
The GDK is not set up to run a Prometheus server or node_exporter
alongside other GitLab components. If you would
like to do so, Monitoring the GDK with Prometheus is a good start.
The GCK has limited support for testing Prometheus based Usage Ping. By default, it already comes with a fully configured Prometheus service that is set up to scrape a number of components, but with the following limitations:
- It does not run a
gitlab-exporter
instance, so severalprocess_*
metrics from services such as Gitaly may be missing. - While it runs a
node_exporter
,docker-compose
services emulate hosts, meaning that it would normally report itself to not be associated with any of the other services that are running. That is not how node metrics are reported in a production setup, wherenode_exporter
always runs as a process alongside other GitLab components on any given node. From Usage Ping's perspective none of the node data would therefore appear to be associated to any of the services running, because they all appear to be running on different hosts. To alleviate this problem, thenode_exporter
in GCK was arbitrarily "assigned" to theweb
service, meaning only for this servicenode_*
metrics appears in Usage Ping.
Aggregated metrics
- Introduced in GitLab 13.6.
WARNING: This feature is intended solely for internal GitLab use.
To add data for aggregated metrics into Usage Ping payload you should add corresponding definition at config/metrics/aggregates/*.yaml
for metrics available at Community Edition and at ee/config/metrics/aggregates/*.yaml
for Enterprise Edition ones.
Each aggregate definition includes following parts:
name
: Unique name under which the aggregate metric is added to the Usage Ping payload.operator
: Operator that defines how the aggregated metric data is counted. Available operators are:OR
: Removes duplicates and counts all entries that triggered any of listed events.AND
: Removes duplicates and counts all elements that were observed triggering all of following events.
time_frame
: One or more valid time frames. Use these to limit the data included in aggregated metric to events within a specific date-range. Valid time frames are:7d
: Last seven days of data.28d
: Last twenty eight days of data.all
: All historical data, only available fordatabase
sourced aggregated metrics.
source
: Data source used to collect all events data included in aggregated metric. Valid data sources are:events
: list of events names to aggregate into metric. All events in this list must relay on the same data source. Additional data source requirements are described in the Database sourced aggregated metrics and Redis sourced aggregated metrics sections.feature_flag
: Name of development feature flag that is checked before metrics aggregation is performed. Corresponding feature flag should havedefault_enabled
attribute set tofalse
. Thefeature_flag
attribute is optional and can be omitted. Whenfeature_flag
is missing, no feature flag is checked.
Example aggregated metric entries:
- name: example_metrics_union
operator: OR
events:
- 'users_expanding_secure_security_report'
- 'users_expanding_testing_code_quality_report'
- 'users_expanding_testing_accessibility_report'
source: redis
time_frame:
- 7d
- 28d
- name: example_metrics_intersection
operator: AND
source: database
time_frame:
- 28d
- all
events:
- 'dependency_scanning_pipeline_all_time'
- 'container_scanning_pipeline_all_time'
feature_flag: example_aggregated_metric
Aggregated metrics collected in 7d
and 28d
time frames are added into Usage Ping payload under the aggregated_metrics
sub-key in the counts_weekly
and counts_monthly
top level keys.
{
:counts_monthly => {
:deployments => 1003,
:successful_deployments => 78,
:failed_deployments => 275,
:packages => 155,
:personal_snippets => 2106,
:project_snippets => 407,
:promoted_issues => 719,
:aggregated_metrics => {
:example_metrics_union => 7,
:example_metrics_intersection => 2
},
:snippets => 2513
}
}
Aggregated metrics for all
time frame are present in the count
top level key, with the aggregate_
prefix added to their name.
For example:
example_metrics_intersection
Becomes:
counts.aggregate_example_metrics_intersection
{
:counts => {
:deployments => 11003,
:successful_deployments => 178,
:failed_deployments => 1275,
:aggregate_example_metrics_intersection => 12
}
}
Redis sourced aggregated metrics
- Introduced in GitLab 13.6.
To declare the aggregate of events collected with Redis HLL Counters, you must fulfill the following requirements:
- All events listed at
events
attribute must come fromknown_events/*.yml
files. - All events listed at
events
attribute must have the sameredis_slot
attribute. - All events listed at
events
attribute must have the sameaggregation
attribute. time_frame
does not includeall
value, which is unavailable for Redis sourced aggregated metrics.
Database sourced aggregated metrics
- Introduced in GitLab 13.9.
- It's deployed behind a feature flag, disabled by default.
- It's enabled on GitLab.com.
To declare an aggregate of metrics based on events collected from database, follow these steps:
Persist metrics for aggregation
Only metrics calculated with Estimated Batch Counters
can be persisted for database sourced aggregated metrics. To persist a metric,
inject a Ruby block into the
estimate_batch_distinct_count method.
This block should invoke the
Gitlab::Usage::Metrics::Aggregates::Sources::PostgresHll.save_aggregated_metrics
method,
which stores estimate_batch_distinct_count
results for future use in aggregated metrics.
The Gitlab::Usage::Metrics::Aggregates::Sources::PostgresHll.save_aggregated_metrics
method accepts the following arguments:
metric_name
: The name of metric to use for aggregations. Should be the same as the key under which the metric is added into Usage Ping.recorded_at_timestamp
: The timestamp representing the moment when a given Usage Ping payload was collected. You should use the convenience methodrecorded_at
to fillrecorded_at_timestamp
argument, like this:recorded_at_timestamp: recorded_at
time_period
: The time period used to build therelation
argument passed intoestimate_batch_distinct_count
. To collect the metric with all available historical data, set anil
value as time period:time_period: nil
.data
: HyperLogLog buckets structure representing unique entries inrelation
. Theestimate_batch_distinct_count
method always passes the correct argument into the block, sodata
argument must always have a value equal to block argument, like this:data: result
Example metrics persistence:
class UsageData
def count_secure_pipelines(time_period)
...
relation = ::Security::Scan.latest_successful_by_build.by_scan_types(scan_type).where(security_scans: time_period)
pipelines_with_secure_jobs['dependency_scanning_pipeline'] = estimate_batch_distinct_count(relation, :commit_id, batch_size: 1000, start: start_id, finish: finish_id) do |result|
::Gitlab::Usage::Metrics::Aggregates::Sources::PostgresHll
.save_aggregated_metrics(metric_name: 'dependency_scanning_pipeline', recorded_at_timestamp: recorded_at, time_period: time_period, data: result)
end
end
end
Add new aggregated metric definition
After all metrics are persisted, you can add an aggregated metric definition at
aggregated_metrics/
.
To declare the aggregate of metrics collected with Estimated Batch Counters, you must fulfill the following requirements:
- Metrics names listed in the
events:
attribute, have to use the same names you passed in themetric_name
argument while persisting metrics in previous step. - Every metric listed in the
events:
attribute, has to be persisted for every selectedtime_frame:
value.
Example definition:
- name: example_metrics_intersection_database_sourced
operator: AND
source: database
events:
- 'dependency_scanning_pipeline'
- 'container_scanning_pipeline'
time_frame:
- 28d
- all
Example Usage Ping payload
The following is example content of the Usage Ping payload.
{
"uuid": "0000000-0000-0000-0000-000000000000",
"hostname": "example.com",
"version": "12.10.0-pre",
"installation_type": "omnibus-gitlab",
"active_user_count": 999,
"recorded_at": "2020-04-17T07:43:54.162+00:00",
"edition": "EEU",
"license_md5": "00000000000000000000000000000000",
"license_id": null,
"historical_max_users": 999,
"licensee": {
"Name": "ABC, Inc.",
"Email": "email@example.com",
"Company": "ABC, Inc."
},
"license_user_count": 999,
"license_starts_at": "2020-01-01",
"license_expires_at": "2021-01-01",
"license_plan": "ultimate",
"license_add_ons": {
},
"license_trial": false,
"counts": {
"assignee_lists": 999,
"boards": 999,
"ci_builds": 999,
...
},
"container_registry_enabled": true,
"dependency_proxy_enabled": false,
"gitlab_shared_runners_enabled": true,
"gravatar_enabled": true,
"influxdb_metrics_enabled": true,
"ldap_enabled": false,
"mattermost_enabled": false,
"omniauth_enabled": true,
"prometheus_enabled": false,
"prometheus_metrics_enabled": false,
"reply_by_email_enabled": "incoming+%{key}@incoming.gitlab.com",
"signup_enabled": true,
"web_ide_clientside_preview_enabled": true,
"projects_with_expiration_policy_disabled": 999,
"projects_with_expiration_policy_enabled": 999,
...
"elasticsearch_enabled": true,
"license_trial_ends_on": null,
"geo_enabled": false,
"git": {
"version": {
"major": 2,
"minor": 26,
"patch": 1
}
},
"gitaly": {
"version": "12.10.0-rc1-93-g40980d40",
"servers": 56,
"clusters": 14,
"filesystems": [
"EXT_2_3_4"
]
},
"gitlab_pages": {
"enabled": true,
"version": "1.17.0"
},
"container_registry_server": {
"vendor": "gitlab",
"version": "2.9.1-gitlab"
},
"database": {
"adapter": "postgresql",
"version": "9.6.15",
"pg_system_id": 6842684531675334351
},
"analytics_unique_visits": {
"g_analytics_contribution": 999,
...
},
"usage_activity_by_stage": {
"configure": {
"project_clusters_enabled": 999,
...
},
"create": {
"merge_requests": 999,
...
},
"manage": {
"events": 999,
...
},
"monitor": {
"clusters": 999,
...
},
"package": {
"projects_with_packages": 999
},
"plan": {
"issues": 999,
...
},
"release": {
"deployments": 999,
...
},
"secure": {
"user_container_scanning_jobs": 999,
...
},
"verify": {
"ci_builds": 999,
...
}
},
"usage_activity_by_stage_monthly": {
"configure": {
"project_clusters_enabled": 999,
...
},
"create": {
"merge_requests": 999,
...
},
"manage": {
"events": 999,
...
},
"monitor": {
"clusters": 999,
...
},
"package": {
"projects_with_packages": 999
},
"plan": {
"issues": 999,
...
},
"release": {
"deployments": 999,
...
},
"secure": {
"user_container_scanning_jobs": 999,
...
},
"verify": {
"ci_builds": 999,
...
}
},
"topology": {
"duration_s": 0.013836685999194742,
"application_requests_per_hour": 4224,
"query_apdex_weekly_average": 0.996,
"failures": [],
"nodes": [
{
"node_memory_total_bytes": 33269903360,
"node_memory_utilization": 0.35,
"node_cpus": 16,
"node_cpu_utilization": 0.2,
"node_uname_info": {
"machine": "x86_64",
"sysname": "Linux",
"release": "4.19.76-linuxkit"
},
"node_services": [
{
"name": "web",
"process_count": 16,
"process_memory_pss": 233349888,
"process_memory_rss": 788220927,
"process_memory_uss": 195295487,
"server": "puma"
},
{
"name": "sidekiq",
"process_count": 1,
"process_memory_pss": 734080000,
"process_memory_rss": 750051328,
"process_memory_uss": 731533312
},
...
],
...
},
...
]
}
}
Notable changes
In GitLab 13.5, pg_system_id
was added to send the PostgreSQL system identifier.
Exporting Usage Ping SQL queries and definitions
Two Rake tasks exist to export Usage Ping definitions.
- The Rake tasks export the raw SQL queries for
count
,distinct_count
,sum
. - The Rake tasks export the Redis counter class or the line of the Redis block for
redis_usage_data
. - The Rake tasks calculate the
alt_usage_data
metrics.
In the home directory of your local GitLab installation run the following Rake tasks for the YAML and JSON versions respectively:
# for YAML export
bin/rake gitlab:usage_data:dump_sql_in_yaml
# for JSON export
bin/rake gitlab:usage_data:dump_sql_in_json
# You may pipe the output into a file
bin/rake gitlab:usage_data:dump_sql_in_yaml > ~/Desktop/usage-metrics-2020-09-02.yaml
Generating and troubleshooting usage ping
This activity is to be done via a detached screen session on a remote server.
Before you begin these steps, make sure the key is added to the SSH agent locally
with the ssh-add
command.
Triggering
- Connect to bastion with agent forwarding:
$ ssh -A lb-bastion.gprd.gitlab.com
- Create named screen:
$ screen -S <username>_usage_ping_<date>
- Connect to console host:
$ ssh $USER-rails@console-01-sv-gprd.c.gitlab-production.internal
- Run
SubmitUsagePingService.new.execute
- Detach from screen:
ctrl + a, ctrl + d
- Exit from bastion:
$ exit
Verification (After approx 30 hours)
- Reconnect to bastion:
$ ssh -A lb-bastion.gprd.gitlab.com
- Find your screen session:
$ screen -ls
- Attach to your screen session:
$ screen -x 14226.mwawrzyniak_usage_ping_2021_01_22
- Check the last payload in
raw_usage_data
table:RawUsageData.last.payload
- Check the when the payload was sent:
RawUsageData.last.sent_at