--- type: howto --- # Troubleshooting Git Sometimes things don't work the way they should or as you might expect when you're using Git. Here are some tips on troubleshooting and resolving issues with Git. ## Broken pipe errors on `git push` 'Broken pipe' errors can occur when attempting to push to a remote repository. When pushing you will usually see: ```plaintext Write failed: Broken pipe fatal: The remote end hung up unexpectedly ``` To fix this issue, here are some possible solutions. ### Increase the POST buffer size in Git **If you're using Git over HTTP instead of SSH**, you can try increasing the POST buffer size in Git's configuration. Example of an error during a clone: `fatal: pack has bad object at offset XXXXXXXXX: inflate returned -5` Open a terminal and enter: ```shell git config http.postBuffer 52428800 ``` The value is specified in bytes, so in the above case the buffer size has been set to 50MB. The default is 1MB. ### Check your SSH configuration **If pushing over SSH**, first check your SSH configuration as 'Broken pipe' errors can sometimes be caused by underlying issues with SSH (such as authentication). Make sure that SSH is correctly configured by following the instructions in the [SSH troubleshooting](../../ssh/README.md#troubleshooting) docs. There's another option where you can prevent session timeouts by configuring SSH 'keep alive' either on the client or on the server (if you are a GitLab admin and have access to the server). NOTE: **Note:** Configuring *both* the client and the server is unnecessary. **To configure SSH on the client side**: - On UNIX, edit `~/.ssh/config` (create the file if it doesn’t exist) and add or edit: ```plaintext Host your-gitlab-instance-url.com ServerAliveInterval 60 ServerAliveCountMax 5 ``` - On Windows, if you are using PuTTY, go to your session properties, then navigate to "Connection" and under "Sending of null packets to keep session active", set "Seconds between keepalives (0 to turn off)" to `60`. **To configure SSH on the server side**, edit `/etc/ssh/sshd_config` and add: ```plaintext ClientAliveInterval 60 ClientAliveCountMax 5 ``` ### Running a `git repack` **If 'pack-objects' type errors are also being displayed**, you can try to run a `git repack` before attempting to push to the remote repository again: ```shell git repack git push ``` ### Upgrade your Git client In case you're running an older version of Git (< 2.9), consider upgrading to >= 2.9 (see [Broken pipe when pushing to Git repository](https://stackoverflow.com/questions/19120120/broken-pipe-when-pushing-to-git-repository/36971469#36971469)). ## `ssh_exchange_identification` error Users may experience the following error when attempting to push or pull using Git over SSH: ```plaintext Please make sure you have the correct access rights and the repository exists. ... ssh_exchange_identification: read: Connection reset by peer fatal: Could not read from remote repository. ``` or ```plaintext ssh_exchange_identification: Connection closed by remote host fatal: The remote end hung up unexpectedly ``` This error usually indicates that SSH daemon's `MaxStartups` value is throttling SSH connections. This setting specifies the maximum number of concurrent, unauthenticated connections to the SSH daemon. This affects users with proper authentication credentials (SSH keys) because every connection is 'unauthenticated' in the beginning. The default value is `10`. Increase `MaxStartups` on the GitLab server by adding or modifying the value in `/etc/ssh/sshd_config`: ```plaintext MaxStartups 100:30:200 ``` `100:30:200` means up to 100 SSH sessions are allowed without restriction, after which 30% of connections will be dropped until reaching an absolute maximum of 200. Once configured, restart the SSH daemon for the change to take effect. ```shell # Debian/Ubuntu sudo systemctl restart ssh # CentOS/RHEL sudo service sshd restart ``` ## Timeout during `git push` / `git pull` If pulling/pushing from/to your repository ends up taking more than 50 seconds, a timeout will be issued with a log of the number of operations performed and their respective timings, like the example below: ```plaintext remote: Running checks for branch: master remote: Scanning for LFS objects... (153ms) remote: Calculating new repository size... (cancelled after 729ms) ``` This could be used to further investigate what operation is performing poorly and provide GitLab with more information on how to improve the service. ## `git clone` over HTTP fails with `transfer closed with outstanding read data remaining` error If the buffer size is lower than what is allowed in the request, the action will fail with an error similar to the one below: ```plaintext error: RPC failed; curl 18 transfer closed with outstanding read data remaining fatal: The remote end hung up unexpectedly fatal: early EOF fatal: index-pack failed ``` This can be fixed by increasing the existing `http.postBuffer` value to one greater than the repository size. For example, if `git clone` fails when cloning a 500M repository, the solution will be to set `http.postBuffer` to `524288000` so that the request only starts buffering after the first 524288000 bytes. NOTE: **Note:** The default value of `http.postBuffer`, 1 MiB, is applied if the setting is not configured. ```shell git config http.postBuffer 524288000 ```