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---
stage: Configure
group: Configure
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/product/ux/technical-writing/#assignments
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---
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# ChatOps on GitLab.com
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ChatOps on GitLab.com allows GitLab team members to run various automation tasks on GitLab.com using Slack.
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## Requesting access
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GitLab team-members may need access to ChatOps on GitLab.com for administration
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tasks such as:
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- Configuring feature flags.
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- Running `EXPLAIN` queries against the GitLab.com production replica.
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- Get deployment status of all of our environments or for a specific commit: `/chatops run auto_deploy status [commit_sha]`
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To request access to ChatOps on GitLab.com:
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1. Sign in to [Internal GitLab for Operations ](https://ops.gitlab.net/users/sign_in )
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with one of the following methods (Okta is not supported):
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- The same username you use on GitLab.com.
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- Selecting the **Sign in with Google** button to sign in with your GitLab.com email address.
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1. Confirm that your username in [Internal GitLab for Operations ](https://ops.gitlab.net/ )
is the same as your username in [GitLab.com ](https://gitlab.com/ ). If the usernames
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don't match, update the username in [User Settings/Account for the Ops instance ](https://ops.gitlab.net/-/profile/account ). Matching usernames are required to reduce the administrative effort of running multiple platforms. Matching usernames also help with tasks like managing access requests and offboarding.
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1. Comment in your onboarding issue, and tag your onboarding buddy and your manager.
Request they add you to the `ops` ChatOps project by running this command
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in the `#chat-ops-test` Slack channel, replacing `<username>` with your GitLab.com username:
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`/chatops run member add <username> gitlab-com/chatops --ops`
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```plaintext
Hi < __BUDDY_HANDLE__ > and < __MANAGER_HANDLE__ > , could you please add me to
the ChatOps project in Ops by running this command:
`/chatops run member add <username> gitlab-com/chatops --ops` in the
`#chat-ops-test` Slack channel? Thanks in advance.
```
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1. Ensure you've set up two-factor authentication.
1. After you're added to the ChatOps project, run this command to check your user
status and ensure you can execute commands in the `#chat-ops-test` Slack channel:
```plaintext
/chatops run user find < username >
```
The bot guides you through the process of allowing your user to execute
commands in the `#chat-ops-test` Slack channel.
1. If you had to change your username for GitLab.com on the first step, make sure
[to reflect this information ](https://gitlab.com/gitlab-com/www-gitlab-com#adding-yourself-to-the-team-page )
on [the team page ](https://about.gitlab.com/company/team/ ).
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## See also
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- [ChatOps Usage ](../ci/chatops/index.md )
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- [Understanding EXPLAIN plans ](database/understanding_explain_plans.md )
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- [Feature Groups ](feature_flags/index.md#feature-groups )
