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# External issue tracker
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2021-01-03 14:25:43 +05:30
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GitLab has a great [issue tracker](../user/project/issues/index.md) but you can also use an external
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one. External issue trackers are configurable per GitLab project.
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2014-09-02 18:07:02 +05:30
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2019-07-07 11:18:12 +05:30
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Once configured, you can reference external issues using the format `CODE-123`, where:
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- `CODE` is a unique code for the tracker.
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- `123` is the issue number in the tracker.
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These references in GitLab merge requests, commits, or comments are automatically converted to links to the issues.
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You can keep GitLab's issue tracker enabled in parallel or disable it. When enabled, the **Issues** link in the
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GitLab menu always opens the internal issue tracker. When disabled, the link is not visible in the menu.
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2017-09-10 17:25:29 +05:30
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2015-04-26 12:48:37 +05:30
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## Configuration
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The configuration is done via a project's **Settings > Integrations**.
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2020-04-22 19:07:51 +05:30
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### Integration
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2020-04-22 19:07:51 +05:30
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To enable an external issue tracker you must configure the appropriate **Integration**.
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2016-01-14 18:37:52 +05:30
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Visit the links below for details:
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2017-08-17 22:00:37 +05:30
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- [Bugzilla](../user/project/integrations/bugzilla.md)
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- [Custom Issue Tracker](../user/project/integrations/custom_issue_tracker.md)
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- [Engineering Workflow Management](../user/project/integrations/ewm.md)
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- [Jira](../user/project/integrations/jira.md)
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- [Redmine](../user/project/integrations/redmine.md)
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- [YouTrack](../user/project/integrations/youtrack.md)
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### Service Template
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2021-01-03 14:25:43 +05:30
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To avoid configuring each project's service individually, GitLab provides the ability to set
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Service Templates. These can then be overridden in each project's settings.
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2015-09-11 14:41:01 +05:30
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2017-08-17 22:00:37 +05:30
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Read more on [Services Templates](../user/project/integrations/services_templates.md).
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