2021-01-29 00:20:46 +05:30
---
2021-02-22 17:27:13 +05:30
stage: Create
group: Ecosystem
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
2021-01-29 00:20:46 +05:30
---
2014-09-02 18:07:02 +05:30
# External issue tracker
2021-01-03 14:25:43 +05:30
GitLab has a great [issue tracker ](../user/project/issues/index.md ) but you can also use an external
one. External issue trackers are configurable per GitLab project.
2014-09-02 18:07:02 +05:30
2019-07-07 11:18:12 +05:30
Once configured, you can reference external issues using the format `CODE-123` , where:
2015-04-26 12:48:37 +05:30
2019-07-07 11:18:12 +05:30
- `CODE` is a unique code for the tracker.
- `123` is the issue number in the tracker.
These references in GitLab merge requests, commits, or comments are automatically converted to links to the issues.
2021-02-22 17:27:13 +05:30
You can keep the GitLab issue tracker enabled in parallel or disable it. When enabled, the **Issues** link in the
2019-07-07 11:18:12 +05:30
GitLab menu always opens the internal issue tracker. When disabled, the link is not visible in the menu.
2017-09-10 17:25:29 +05:30
2015-04-26 12:48:37 +05:30
## Configuration
2021-01-03 14:25:43 +05:30
The configuration is done via a project's **Settings > Integrations** .
2015-04-26 12:48:37 +05:30
2020-04-22 19:07:51 +05:30
### Integration
2015-04-26 12:48:37 +05:30
2020-04-22 19:07:51 +05:30
To enable an external issue tracker you must configure the appropriate **Integration** .
2016-01-14 18:37:52 +05:30
Visit the links below for details:
2015-04-26 12:48:37 +05:30
2017-08-17 22:00:37 +05:30
- [Bugzilla ](../user/project/integrations/bugzilla.md )
2018-03-17 18:26:18 +05:30
- [Custom Issue Tracker ](../user/project/integrations/custom_issue_tracker.md )
2021-01-03 14:25:43 +05:30
- [Engineering Workflow Management ](../user/project/integrations/ewm.md )
- [Jira ](../user/project/integrations/jira.md )
- [Redmine ](../user/project/integrations/redmine.md )
- [YouTrack ](../user/project/integrations/youtrack.md )
2015-04-26 12:48:37 +05:30
### Service Template
2021-01-03 14:25:43 +05:30
To avoid configuring each project's service individually, GitLab provides the ability to set
Service Templates. These can then be overridden in each project's settings.
2015-09-11 14:41:01 +05:30
2017-08-17 22:00:37 +05:30
Read more on [Services Templates ](../user/project/integrations/services_templates.md ).
