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---
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stage: none
group: unassigned
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info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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type: howto, reference
---
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# Email from GitLab **(PREMIUM SELF)**
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GitLab provides a tool to administrators for emailing all users, or users of
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a chosen group or project, right from the Admin Area. Users receive the email
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at their primary email address.
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For information about email notifications originating from GitLab, read
[GitLab notification emails ](../user/profile/notifications.md ).
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## Use-cases
- Notify your users about a new project, a new feature, or a new product launch.
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- Notify your users about a new deployment, or that downtime is expected
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for a particular reason.
## Sending emails to users from within GitLab
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1. On the top bar, select **Menu > Admin** .
1. On the left sidebar, select **Overview > Users** .
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1. Select **Send email to users** .
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1. Compose an email and choose where to send it (all users or users of a
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chosen group or project). The email body only supports plain text messages.
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HTML, Markdown, and other rich text formats are not supported, and is
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sent as plain text to users.
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NOTE:
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[Starting with GitLab 13.0 ](https://gitlab.com/gitlab-org/gitlab/-/issues/31509 ), email notifications can be sent only once every 10 minutes. This helps minimize performance issues.
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## Unsubscribing from emails
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Users can choose to unsubscribe from receiving emails from GitLab by following
the unsubscribe link in the email. Unsubscribing is unauthenticated in order
to keep this feature simple.
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On unsubscribe, users receive an email notification that unsubscribe happened.
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The endpoint that provides the unsubscribe option is rate-limited.
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