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# External issue tracker
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GitLab has a great issue tracker but you can also use an external one such as
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Jira, Redmine, or Bugzilla. Issue trackers are configurable per GitLab project and allow
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you to do the following:
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- you can reference these external issues inside GitLab interface
(merge requests, commits, comments) and they will be automatically converted
into links
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You can have enabled both external and internal GitLab issue trackers in parallel. The **Issues** link always opens the internal issue tracker and in case the internal issue tracker is disabled the link is not visible in the menu.
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## Configuration
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The configuration is done via a project's **Services** .
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### Project Service
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To enable an external issue tracker you must configure the appropriate **Service** .
Visit the links below for details:
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- [Redmine ](../user/project/integrations/redmine.md )
- [Jira ](../user/project/integrations/jira.md )
- [Bugzilla ](../user/project/integrations/bugzilla.md )
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### Service Template
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To save you the hassle from configuring each project's service individually,
GitLab provides the ability to set Service Templates which can then be
overridden in each project's settings.
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Read more on [Services Templates ](../user/project/integrations/services_templates.md ).
