debian-mirror-gitlab/doc/subscriptions/quarterly_reconciliation.md

51 lines
2.2 KiB
Markdown
Raw Normal View History

2021-10-27 15:23:28 +05:30
---
stage: Fulfillment
group: Purchase
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
---
2021-11-18 22:05:49 +05:30
# Quarterly reconciliation and annual true-ups **(PREMIUM)**
2021-10-27 15:23:28 +05:30
2021-11-18 22:05:49 +05:30
GitLab reviews your seat usage and sends you an invoice for any overages.
This review can occur:
2021-10-27 15:23:28 +05:30
2021-11-18 22:05:49 +05:30
- **Annually**, also known as the annual true-up process. This process requires you to pay the full annual subscription fee
for users added anytime during the year.
- **Quarterly**. With this process, you only pay for the remaining period of your subscription term.
2021-10-27 15:23:28 +05:30
2021-11-18 22:05:49 +05:30
## Quarterly reconciliation process
With the quarterly reconciliation process, if you add users in the third quarter of your subscription term, for example,
you only pay 25% of what you would have paid previously. This calculation results in substantial savings.
2021-10-27 15:23:28 +05:30
If it's not possible for you to participate in quarterly reconciliations, you can opt out of the
process by using a contract amendment. In that case, you default to the annual review.
2021-11-11 11:23:49 +05:30
2021-11-18 22:05:49 +05:30
## Timeline for quarterly invoicing and payment
2021-11-11 11:23:49 +05:30
At the end of each subscription quarter, GitLab notifies you about overages.
The date you're notified about the overage is not the same as the date
you are billed.
### GitLab SaaS
Group owners receive an email **on the reconciliation date**.
2021-11-18 22:05:49 +05:30
The email communicates the [overage seat quantity](gitlab_com/index.md#seats-owed)
2021-11-11 11:23:49 +05:30
and expected invoice amount.
**Seven days later**, the subscription is updated to include the additional
seats, and an invoice is generated for a prorated amount. If a credit card
is on file, a payment is automatically applied. Otherwise, an invoice is
sent and subject to your terms.
### Self-managed instances
Admins receive an email **six days after the reconciliation date**.
This email communicates the [overage seat quantity](self_managed/index.md#users-over-license)
and expected invoice amount.
**Seven days later**, the subscription is updated to include the additional
seats, and an invoice is generated for a prorated amount. If a credit card
is on file, a payment is automatically applied. Otherwise, an invoice is
sent and subject to your payment terms.