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---
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stage: Systems
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group: Distribution
info: To determine the technical writer assigned to the Stage/Group associated with this page, see https://about.gitlab.com/handbook/engineering/ux/technical-writing/#assignments
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type: reference
---
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# Diagnostics tools **(FREE SELF)**
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These are some of the diagnostics tools the GitLab Support team uses during troubleshooting.
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They are listed here for transparency, and for users with experience
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with troubleshooting GitLab. If you are currently having an issue with GitLab, you
may want to check your [support options ](https://about.gitlab.com/support/ ) first,
before attempting to use these tools.
## gitlabsos
The [gitlabsos ](https://gitlab.com/gitlab-com/support/toolbox/gitlabsos/ ) utility
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provides a unified method of gathering information and logs from GitLab and the system it's
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running on.
## strace-parser
[strace-parser ](https://gitlab.com/wchandler/strace-parser ) is a small tool to analyze
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and summarize raw `strace` data.
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## `kubesos`
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The [`kubesos` ](https://gitlab.com/gitlab-com/support/toolbox/kubesos/ ) utility retrieves GitLab cluster configuration and logs from GitLab Cloud Native chart deployments.
