FAQ (#6524)
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John Olheiser
techknowlogick
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3 changed files with 268 additions and 97 deletions
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docs/content/doc/help/faq.en-us.md
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docs/content/doc/help/faq.en-us.md
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---
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date: "2019-04-05T16:00:00+02:00"
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title: "FAQ"
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slug: "faq"
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weight: 5
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toc: true
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draft: false
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menu:
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sidebar:
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parent: "help"
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name: "FAQ"
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weight: 5
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identifier: "faq"
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---
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# Frequently Asked Questions
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This page contains some common questions and answers.
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Also see [Support Options]({{< relref "doc/help/seek-help.en-us.md" >}})
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* [How to migrate from Gogs/GitHub/etc. to Gitea](#how-to-migrate-from-gogs-github-etc-to-gitea)
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* [Where does Gitea store "x" file](#where-does-gitea-store-x-file)
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* [Not seeing a clone URL or the clone URL being incorrect](#not-seeing-a-clone-url-or-the-clone-url-being-incorrect)
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* [Custom Templates not loading or working incorrectly](#custom-templates-not-loading-or-working-incorrectly)
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* [Active user vs login prohibited user](#active-user-vs-login-prohibited-user)
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* [Setting up logging](#setting-up-logging)
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* [What is Swagger?](#what-is-swagger)
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* [Adjusting your server for public/private use](#adjusting-your-server-for-public-private-use)
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* [Preventing spammers](#preventing-spammers)
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* [Only allow/block certain email domains](#only-allow-block-certain-email-domains)
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* [Issue only users](#issue-only-users)
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* [Enable Fail2ban](#enable-fail2ban)
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* [Adding custom themes](#how-to-add-use-custom-themes)
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* [SSHD vs built-in SSH](#sshd-vs-built-in-ssh)
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* [Gitea is running slow](#gitea-is-running-slow)
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* [Can't create repositories/files](#cant-create-repositories-files)
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* [Translation is incorrect/how to add more translations](#translation-is-incorrect-how-to-add-more-translations)
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* [Hooks aren't running](#hooks-aren-t-running)
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* [SSH Issues](#ssh-issues)
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* [SSH Common Errors](#ssh-common-errors)
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* [Missing releases after migration repository with tags](#missing-releases-after-migrating-repository-with-tags)
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* [LFS Issues](#lfs-issues)
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## How to migrate from Gogs/GitHub/etc. to Gitea
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To migrate from Gogs to Gitea:
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* [Gogs version 0.9.146 or less]({{< relref "doc/upgrade/from-gogs.en-us.md" >}})
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* [Gogs version 0.11.46.0418](https://github.com/go-gitea/gitea/issues/4286)
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To migrate from GitHub to Gitea, you can use Gitea's [Migrator tool](https://gitea.com/gitea/migrator)
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To migrate from Gitlab to Gitea, you can use this non-affiliated tool:
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https://github.com/loganinak/MigrateGitlabToGogs
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## Where does Gitea store "x" file
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* WorkPath
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* Environment variable `GITEA_WORK_DIR`
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* Else binary location
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* AppDataPath (default for database, indexers, etc.)
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* `APP_DATA_PATH` from `app.ini`
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* Else `%(WorkPath)/data`
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* CustomPath (custom templates)
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* Environment variable `GITEA_CUSTOM`
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* Else `%(WorkPath)/custom`
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* HomeDir
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* Unix: Environment variable `HOME`
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* Windows: Environment variable `USERPROFILE`, else environment variables `HOMEDRIVE`+`HOMEPATH`
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* RepoRootPath
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* `ROOT` in `app.ini`
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* Else `%(HomeDir)/gitea-repositories`
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* INI (config file)
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* `-c` flag
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* Else `%(CustomPath)/conf/app.ini`
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* SQLite Database
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* `PATH` in `database` section of `app.ini`
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* Else `%(AppDataPath)/gitea.db`
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## Not seeing a clone URL or the clone URL being incorrect
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There are a few places that could make this show incorrectly.
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1. If using a reverse proxy, make sure you have followed the correction directions in the [reverse proxy guide]({{< relref "doc/usage/reverse-proxies.en-us.md" >}})
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2. Make sure you have correctly set `ROOT_URL` in the `server` section of your `app.ini`
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If certain clone options aren't showing up (HTTP/S or SSH), the following options can be checked in your `app.ini`
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`DISABLE_HTTP_GIT`: if set to true, there will be no HTTP/HTTPS link
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`DISABLE_SSH`: if set to true, there will be no SSH link
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`SSH_EXPOSE_ANONYMOUS`: if set to false, SSH links will be hidden for anonymous users
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## Custom Templates not loading or working incorrectly
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Gitea's custom templates must be added to the correct location or Gitea will not find and use them.
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The correct path for the template(s) will be relative to the `CustomPath`
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1. To find `CustomPath`, look for Custom File Root Path in Site Administration -> Configuration
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* If that doesn't exist, you can try `echo $GITEA_CUSTOM`
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2. If you are still unable to find a path, the default can be [calculated above](#where-does-gitea-store-x-file)
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3. Once you have figured out the correct custom path, you can refer to the [customizing Gitea]({{< relref "doc/advanced/customizing-gitea.en-us.md" >}}) page to add your template to the correct location.
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## Active user vs login prohibited user
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In Gitea, an "active" user refers to a user that has activated their account via email.
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A "login prohibited" user is a user that is not allowed to log in to Gitea anymore
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## Setting up logging
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* [Official Docs]({{< relref "doc/advanced/logging-documentation.en-us.md" >}})
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## What is Swagger?
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[Swagger](https://swagger.io/) is what Gitea uses for its API.
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All Gitea instances have the built-in API, though it can be disabled by setting `ENABLE_SWAGGER` to `false` in the `api` section of your `app.ini`
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For more information, refer to Gitea's [API docs]({{< relref "doc/advanced/api-usage.en-us.md" >}})
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[Swagger Example](https://try.gitea.io/api/swagger)
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## Adjusting your server for public/private use
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### Preventing spammers
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There are multiple things you can combine to prevent spammers.
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1. By only whitelisting certain domains with OpenID (see below)
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2. Setting `ENABLE_CAPTCHA` to `true` in your `app.ini` and properly configuring `RECAPTCHA_SECRET` and `RECAPTCHA_SITEKEY`
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3. Settings `DISABLE_REGISTRATION` to `true` and creating new users via the [CLI]({{< relref "doc/usage/command-line.en-us.md" >}}), [API]({{< relref "doc/advanced/api-usage.en-us.md" >}}), or Gitea's Admin UI
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### Only allow/block certain email domains
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If using OpenID, you can configure `WHITELISTED_URIS` or `BLACKLISTED_URIS` in your `app.ini`
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**NOTE:** whitelisted takes precedence, so if it is non-blank then blacklisted is ignored
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### Issue only users
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The current way to achieve this is to create/modify a user with a max repo creation limit of 0.
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### Enable Fail2ban
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Use [Fail2Ban]({{ relref "doc/usage/fail2ban-setup.md" >}}) to monitor and stop automated login attempts or other malicious behavior based on log patterns
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## How to add/use custom themes
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Gitea supports two official themes right now, `gitea` and `arc-green` (`light` and `dark` respectively)
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To add your own theme, currently the only way is to provide a complete theme (not just color overrides)
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As an example, let's say our theme is `arc-blue` (this is a real theme, and can be found [in this issue](https://github.com/go-gitea/gitea/issues/6011))
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Name the `.css` file `theme-arc-blue.css` and add it to your custom folder in `custom/pulic/css`
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Allow users to use it by adding `arc-blue` to the list of `THEMES` in your `app.ini`
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## SSHD vs built-in SSH
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SSHD is the built-in SSH server on most Unix systems.
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Gitea also provides its own SSH server, for usage when SSHD is not available.
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## Gitea is running slow
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The most common culprit for this is loading federated avatars.
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This can be turned off by setting `ENABLE_FEDERATED_AVATAR` to `false` in your `app.ini`
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Another option that may need to be changed is setting `DISABLE_GRAVATAR` to `true` in your `app.ini`
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## Can't create repositories/files
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Make sure that Gitea has sufficient permissions to write to its home directory and data directory.
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See [AppDataPath and RepoRootPath](#where-does-gitea-store-x-file)
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**Note for Arch users:** At the time of writing this, there is an issue with the Arch package's systemd file including this line:
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`ReadWritePaths=/etc/gitea/app.ini`
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Which makes all other paths non-writeable to Gitea.
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## Translation is incorrect/how to add more translations
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Our translations are currently crowd-sourced on our [Crowdin project](https://crowdin.com/project/gitea)
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Whether you want to change a translation or add a new one, it will need to be there as all translations are overwritten in our CI via the Crowdin integration.
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## Hooks aren't running
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If Gitea is not running hooks, a common cause is incorrect setup of SSH keys.
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See [SSH Issues](#ssh-issues) for more information.
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You can also try logging into the administration panel and running the `Resynchronize pre-receive, update and post-receive hooks of all repositories.` option.
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## SSH issues
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If you cannot reach repositories over `ssh`, but `https` works fine, consider looking into the following.
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First, make sure you can access Gitea via SSH.
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`ssh git@myremote.example`
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If the connection is successful, you should receive an error message like the following:
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```
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Hi there, You've successfully authenticated, but Gitea does not provide shell access.
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If this is unexpected, please log in with password and setup Gitea under another user.
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```
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If you do not get the above message but still connect, it means your SSH key is **not** being managed by Gitea. This means hooks won't run, among other potential problems.
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If you cannot connect at all, your SSH key may not be configured correctly locally.
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This is specific to SSH and not Gitea, so will not be covered here.
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### SSH Common Errors
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```
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Permission denied (publickey).
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fatal: Could not read from remote repository.
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```
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This error signifies that the server rejected a log in attempt, check the
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following things:
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* On the client:
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* Ensure the public and private ssh keys are added to the correct Gitea user.
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* Make sure there are no issues in the remote url. In particular, ensure the name of the
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git user (before the `@`) is spelled correctly.
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* Ensure public and private ssh keys are correct on client machine.
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* On the server:
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* Make sure the repository exists and is correctly named.
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* Check the permissions of the `.ssh` directory in the system user's home directory.
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* Verify that the correct public keys are added to `.ssh/authorized_keys`.
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Try to run `Rewrite '.ssh/authorized_keys' file (for Gitea SSH keys)` on the
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Gitea admin panel.
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* Read Gitea logs.
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* Read /var/log/auth (or similar).
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* Check permissions of repositories.
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The following is an example of a missing public SSH key where authentication
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succeeded, but some other setting is preventing SSH from reaching the correct
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repository.
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```
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fatal: Could not read from remote repository.
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Please make sure you have the correct access rights
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and the repository exists.
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```
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In this case, look into the following settings:
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* On the server:
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* Make sure that the `git` system user has a usable shell set
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* Verify this with `getent passwd git | cut -d: -f7`
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* `usermod` or `chsh` can be used to modify this.
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* Ensure that the `gitea serv` command in `.ssh/authorized_keys` uses the
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correct configuration file.
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## Missing releases after migrating repository with tags
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To migrate an repository *with* all tags, you need to do two things:
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* Push tags to the repository:
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```
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git push --tags
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```
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* (Re-)sync tags of all repositories within Gitea:
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```
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gitea admin repo-sync-releases
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```
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## LFS Issues
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For issues concerning LFS data upload
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```
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batch response: Authentication required: Authorization error: <GITEA_LFS_URL>/info/lfs/objects/batch
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Check that you have proper access to the repository
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error: failed to push some refs to '<GIT_REPO_URL>'
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```
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Check the value of `LFS_HTTP_AUTH_EXPIRY` in your `app.ini` file.
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By default, your LFS token will expire after 20 minutes. If you have a slow connection or a large file (or both), it may not finish uploading within the time limit.
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You may want to set this value to `60m` or `120m`.
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@ -15,9 +15,18 @@ menu:
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# Support Options
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- [Discord](https://discord.gg/NsatcWJ)
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- [Discord](https://discord.gg/Gitea)
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- [Discourse Forum](https://discourse.gitea.io/)
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**NOTE:** When asking for support, it may be a good idea to have the following available so that the person helping has all the info they need:
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1. Your `app.ini` (with any sensitive data scrubbed as necessary)
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2. The `gitea.log` (and any other appropriate log files for the situation)
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* e.g. If the error is related to the database, the `xorm.log` might be helpful
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3. Any error messages you are seeing
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4. When possible, try to replicate the issue on [try.gitea.io](https://try.gitea.io) and include steps so that others can reproduce the issue.
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* This will greatly improve the chance that the root of the issue can be quickly discovered and resolved.
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## Bugs
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If you found a bug, please create an [issue on GitHub](https://github.com/go-gitea/gitea/issues).
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@ -1,96 +0,0 @@
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---
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date: "2016-11-08T16:00:00+02:00"
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title: "Troubleshooting"
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slug: "troubleshooting"
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weight: 10
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toc: true
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draft: false
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menu:
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sidebar:
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parent: "help"
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name: "Troubleshooting"
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weight: 20
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identifier: "troubleshooting"
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---
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# Troubleshooting
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This page contains some common seen issues and their solutions.
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## SSH issues
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For issues reaching repositories over `ssh` while the Gitea web front-end, but
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`https` based git repository access works fine, consider looking into the following.
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```
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Permission denied (publickey).
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fatal: Could not read from remote repository.
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```
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This error signifies that the server rejected a log in attempt, check the
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following things:
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* On the client:
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* Ensure the public and private ssh keys are added to the correct Gitea user.
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* Make sure there are no issues in the remote url. In particular, ensure the name of the
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git user (before the `@`) is spelled correctly.
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* Ensure public and private ssh keys are correct on client machine.
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* Try to connect using ssh (ssh git@myremote.example) to ensure a connection
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can be made.
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* On the server:
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* Make sure the repository exists and is correctly named.
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* Check the permissions of the `.ssh` directory in the system user's home directory.
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* Verify that the correct public keys are added to `.ssh/authorized_keys`.
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Try to run `Rewrite '.ssh/authorized_keys' file (for Gitea SSH keys)` on the
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Gitea admin panel.
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* Read Gitea logs.
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* Read /var/log/auth (or similar).
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* Check permissions of repositories.
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The following is an example of a missing public SSH key where authentication
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succeeded, but some other setting is preventing SSH from reaching the correct
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repository.
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```
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fatal: Could not read from remote repository.
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Please make sure you have the correct access rights
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and the repository exists.
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```
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In this case, look into the following settings:
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* On the server:
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* Make sure that the `git` system user has a usable shell set
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* Verify this with `getent passwd git | cut -d: -f7`
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* `usermod` or `chsh` can be used to modify this.
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* Ensure that the `gitea serv` command in `.ssh/authorized_keys` uses the
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correct configuration file.
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## Missing releases after migrating repository with tags
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To migrate an repository *with* all tags, you need to do two things:
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* Push tags to the repository:
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```
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git push --tags
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```
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* (Re-)sync tags of all repositories within Gitea:
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```
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gitea admin repo-sync-releases
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```
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## LFS Issues
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For issues concerning LFS data upload
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```
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batch response: Authentication required: Authorization error: <GITEA_LFS_URL>/info/lfs/objects/batch
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Check that you have proper access to the repository
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error: failed to push some refs to '<GIT_REPO_URL>'
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```
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Have you checked the value of `LFS_HTTP_AUTH_EXPIRY` in your `app.ini` file? By default, your LFS token will expire after 20 minutes. If you have a slow connection or a large file (or both), it may not finish uploading within the time limit.
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You may want to set this value to `60m` or `120m`.
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