Merge pull request #44 from matrix-org/michaelk/docs_about_rageshake_files
Docs about rageshake files
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* `id`: textual identifier for the logs. Used as the filename, as above.
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* `lines`: log data. Newlines should be encoded as `\n`, as normal in JSON).
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A summary of the current log file formats that are uploaded for `log` and
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`compressed-log` is [available](docs/submitted_reports.md).
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* `compressed-log`: a gzipped logfile. Decompressed and then treated the same as
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`log`.
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Compressed logs are not supported for the JSON upload encoding.
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A summary of the current log file formats that are uploaded for `log` and
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`compressed-log` is [available](docs/submitted_reports.md).
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* `file`: an arbitrary file to attach to the report. Saved as-is to disk, and
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a link is added to the github issue. The filename must be in the format
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1
changelog.d/44.misc
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1
changelog.d/44.misc
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Add documentation on the types and formats of files submitted to the rageshake server
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docs/submitted_reports.md
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docs/submitted_reports.md
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# Common report styles
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Rageshakes can come from a number of applications, and we provide some practical notes on the generated format.
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At present these should not be considered absolute nor a structure to follow; but an attempt to document the currently visible formats as of January 2022.
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## Feedback
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Log files are not transmitted; the main feedback is entirely within the user message body.
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This occurs from all platforms.
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## Element Web / Element Desktop
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Log files are transmitted in reverse order (0000 is the youngest)
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Log line format:
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```
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2022-01-17T14:57:20.806Z I Using WebAssembly Olm
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< ---- TIMESTAMP ------> L <-- Message ----
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L = log level, (W=Warn, I=Info, etc)
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```
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New log files are started each restart of the app, but some log files may not contain all data from the start of the session.
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## Element iOS
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Crash Log is special and is sent only once (and deleted on the device afterwards)
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`crash.log`
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Following logs are available, going back in time with ascending number.
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console.log with no number is the current log file.
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```
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console.log (newest)
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console-1.log
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...
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console-49.log (oldest)
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console-nse.log (newest)
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console-nse-1.log
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...
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console-nse-49.log (oldest)
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console-share.log (newest)
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console-share-1.log
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console-share-49.log (oldest)
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```
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## Element Android
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There is a historical issue with the naming of files, documented in [issue #40](https://github.com/matrix-org/rageshake/issues/40).
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Log file 0000 is odd, it contains the logcat data if sent.
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Log line format:
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```
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01-17 14:59:30.657 14303 14303 W Activity: Slow Operation:
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<-- TIMESTAMP ---> <-P-> <-T-> L <-- Message --
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L = Log Level (W=Warn, I=Info etc)
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P = Process ID
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T = Thread ID
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```
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Remaining log files are transmitted according to their position in the round-robin logging to file - there will be (up to) 7 files written to in a continious loop; one of the seven will be the oldest, the rest will be in order.
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Log line format:
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```
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2022-01-17T13:06:36*838GMT+00:00Z 12226 D/ /Tag: Migration: Importing legacy session
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< ---- TIMESTAMP ---------------> <-P-> L <-- Message ----
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L = log level, (W=Warn, I=Info, etc)
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P = Process ID
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```
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Once the fix to #40 is in place, we will see the following files:
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```
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logcatError.log
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logcat.log
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crash.log
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keyrequests.log
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log-[1-7].log
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```
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Log 1-7 are logs from a round-robin buffer and are ordered but the start point is undefined
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