minor fixes to the interview script

Loïc Dachary 2022-03-22 16:16:25 +01:00
parent 0d297606e9
commit 9359b95efc
Signed by: dachary
GPG Key ID: 992D23B392F9E4F2
1 changed files with 9 additions and 9 deletions

@ -10,7 +10,7 @@ It is a 60 minutes interview to provide a basic understanding of why and how an
# Introduction
Hello there, my name is Loïc Dachary. I'm a Free Software developer and daily user of software forges for the past twenty years. I started contributing to Gitea last year, primarily to implement federation. I met Aravinth Mannivanan who has the same focus and we decided to work on a Free Software stack to facilitate Gitea managed hosting. It is in the very early stages but we are committed to radical transparency and you can read all about it at https://git.batsense.net/Z/.
Hello there, my name is Loïc Dachary. I'm a Free Software developer and daily user of software forges for the past twenty years. I started contributing to Gitea last year, primarily to implement federation. I met Aravinth Mannivanan who has the same focus and we decided to work on a Free Software stack to facilitate Gitea managed hosting. It is in the very early stages but we are committed to radical transparency and you can read all about it at https://gitea.hostea.org/hostea/.
Our first priority is to conduct User Research to figure out how to help you and your organization in your work with managed Gitea instances. With an open mind: the conclusion may lead us on an unexpected path. And this is where your contribution is extremely valuable: this interview is about your personal experience, past and present, when creating and maintaining Gitea instances. This will be the evidence showing what actually matters and what we must focus on.
@ -24,7 +24,7 @@ May I record our discussion?
You can answer my questions to the extent that you feel comfortable. You're free to choose not to answer a question, or to stop the interview at any moment. OK?
We want to keep information from interiews available for participants of project Z. With all our interview we remove personally identifiable information, like names, organisations, countries. We will send you the notes for review and wait for your approval to share them. It would be perfectly ok for you to decide at that time that you don't want them shared with anyone after all.
We want to keep information from interiews available for participants of hostea. With all our interview we remove personally identifiable information, like names, organisations, countries. We will send you the notes for review and wait for your approval to share them. It would be perfectly ok for you to decide at that time that you don't want them shared with anyone after all.
Do you have any questions before we begin?
@ -42,17 +42,17 @@ Do you have any questions before we begin?
## Contract & pricing
- How much does the service cost?
- How is the service billed to the cilent?
- How is the service billed to the client?
- How is the contract formalized between the client and the organization?
## Technical support & commercial
- How does the client communicate a request for features?
- How does the client report an issue?
- How does the client communicate a request for features?
## Installation
- Can you describe the installation process done, step by step?
- Can you describe the installation process, step by step?
- How are the backups setup?
- How is the monitoring setup?
- How is intrusion detection setup?
@ -60,13 +60,13 @@ Do you have any questions before we begin?
## Maintenance
- What kind of hardware resources do you requires for a Gitea installation?
- What kind of hardware resources do you need for a Gitea installation?
- Can you describe a disaster recovery scenario?
- What kind of SLA do you provide
- What kind of SLA do you provide?
## Personalisation
What kind of personalisation did you make for the Gitea instances?
What personalisation did you provide for the Gitea instances?
- Templates
- Graphics design
@ -80,7 +80,7 @@ Are any of the instances associated with:
- CI/CD
- Static pages
- Gist
- Paste / snippets
## Issues