Why and how does an organization provide managed Gitea instances? #5

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opened 2022-03-19 13:54:23 +05:30 by dachary · 0 comments
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This focuses on the experience of the Sysadmin personae rather than the Gitea admin or Gitea user.

Question: why and how does an organization provide managed Gitea instances?

Rationale: The Sysadmin works within an organization that provides services to clients, including managed hosting. They occasionally setup a Gitea instance for their client and although it does not happen very often. There are less than ten Gitea instances in an organization that has less than 20 employees.

Assumptions: They preferred Gitea over GitLab, maybe because it uses less resources, maybe for other reasons. Since there are only a handful of them installed, it was done manually as well as the upgrades. The installation and upgrade process was documented internally and involves connecting with the existing backup/recovery system, firewall, intrusion detection and monitoring.

It is useful to understand what drives the choices of these Sysadmins, what is their experience with installation and maintenance, to better understand how Z could be an attractive proposition for them. What would make them choose Z over manually managed Gitea?

This focuses on the experience of the **Sysadmin** [personae](https://git.batsense.net/Z/user-research/wiki/personae) rather than the **Gitea admin** or **Gitea user**. **Question**: why and how does an organization provide managed Gitea instances? **Rationale**: The Sysadmin works within an organization that provides services to clients, including managed hosting. They occasionally setup a Gitea instance for their client and although it does not happen very often. There are less than ten Gitea instances in an organization that has less than 20 employees. **Assumptions**: They preferred Gitea over GitLab, maybe because it uses less resources, maybe for other reasons. Since there are only a handful of them installed, it was done manually as well as the upgrades. The installation and upgrade process was documented internally and involves connecting with the existing backup/recovery system, firewall, intrusion detection and monitoring. It is useful to understand what drives the choices of these Sysadmins, what is their experience with installation and maintenance, to better understand how Z could be an attractive proposition for them. What would make them choose Z over manually managed Gitea?
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label 2022-03-19 13:54:23 +05:30
dachary self-assigned this 2022-03-19 13:54:23 +05:30
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Reference: Hostea/user-research#5
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